Station Operations Assistant

ECSC The Beach; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

ECSC The Beach is seeking a Station Operations Assistant for their Edinburgh location. This role involves managing live traffic movements and ensuring high standards of customer service at the bus station. Candidates must have strong communication skills, a can-do attitude, and be fully flexible to work various shifts, with the opportunity for first aid training provided.

Benefits

Full training provided

Opportunities for First Aid training

Up to 33 days holiday per year

Overtime available

Qualifications

• Strong customer service skills.
• Ability to interact with bus station users.
• Flexible with shifts.

Responsibilities

• Manage live traffic movements.
• Ensure facilities are clean and safe.
• Assist in improving services.

Skills

Customer Service

Problem Solving

Communication

Teamwork

Health and Safety Awareness

Job description

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Join to apply for the Station Operations Assistant role at ECSC The Beach

Pertemps are currently working alongside one of Edinburgh's largest employers to recruit for Station Operations Assistants to work within Edinburgh Bus Station in the City Centre.

If you have strong customer service skills and are looking for a new challenge this could be the role for you!

Full training will be provided. Opportunities for First Aid training, Overtime available

Shift Pattern: 7 days on, 3 off. Then 7 days on 4 off. Woking on rotation between 06.15-14.45 or 14.15-22.40

Rate Of Pay

Weekday Standard - £13.48

Weekday unsociable (Monday - Friday 6am-7am, 9pm - 12am) - £17.24

Weekend standard (Sat&Sun, 7am-9pm) - £16.38

Weekend unsociable (Sat&Sun 6am-7am, 9pm-12am) - £20.14

You must be fully flexible to work Monday to Sunday.

Duration: Ongoing temporary assignment

Up to 33 days holiday per year

The Successful Candidate Will Carry Out The Following Duties

• Managing live traffic movements
• Service provision to users of the bus station
• Ensuring that all facilities and areas of the bus station are in a safe and clean condition
• Assist in managing/developing and improving services and facilities at the bus station
• Ensuring that agreed levels of service are maintained
• Full training will be provided
  
  

What We Are Looking For

• Ability to work within a team environment, with both internal and external partners
• Ability to interact with users of the bus station and provide clear and accurate information on services
• High level of customer service
• Strong problem solving skills
• A degree of tact, diplomacy and sensitivity, both personal and political nature
• A can-do attitude
• Literacy and strong IT knowledge
• Strong communication skills
• Excellent awareness of Health and Safety requirements
• Preferably experience of working within a live traffic environment
  
  

Personal Attributes

• Well presented
• Enthusiastic
• Resilient
• Motivated and eager to work to high standards during all shifts
• Good listening skills
• Work using your own initiative or as part of a team
• Highly reliable
• Excellent observation skills due to the high level of health and safety requirements
  
  

If you are interested in the role and have the relevant skills and flexible with shifts please apply via this advert.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Management and Manufacturing

• Industries

  Rail Transportation

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