Starbucks Lead

TN United Kingdom; Brentwood; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team at a forward-thinking company where your passion for coffee and leadership skills can shine. As a Non-union Team Leader, you will play a crucial role in delivering exceptional customer experiences while maintaining high standards of service and safety. This position offers the opportunity to cultivate strong relationships with both guests and vendors, ensuring a vibrant and inclusive environment. If you are ready to take your career to the next level in a thriving setting, this role is perfect for you.

Qualifications

• Desire to become a Non-union Team Leader required.
• Food Safety certification is necessary.

Responsibilities

• Ensure compliance with company policies and standards.
• Deliver outstanding customer service by leading the team.
• Supervise stocking and receiving tasks.

Skills

Customer Service

Team Leadership

Coffee Knowledge

Inventory Management

Education

High School Diploma or Equivalent

Job description

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• Experience Required: 6 months to 1 year; Desire to become a Non-union Team Leader required.
• Experience Desired: Prior experience in Restaurant/Barista or related field
• Education Desired: High school diploma or equivalent
• Certification or Licensing Required: Food Safety
• Lifting Requirement: Up to 50 pounds
• Travel Required: Regional - Daily, Less than 10%
• Age Requirement: At least 18 years of age
• Job Responsibility
• Ensure all Giant Eagle and Market District and Starbucks company polices, store operating standards and procedures are communicated effectively, maintained and followed.
• Show your love of coffee through words and actions.
• Demonstrate a strong knowledge, interest and passion for Starbucks beverages and products.
• Take an active role in building the store’s product assortment by cultivating strong working relationships with guests and vendors.
• Supervise stocking and receiving.
• Write department orders and monitor ordering.
• Participate in taking of physical inventories.
• Deliver outstanding customer service by leading the team by example, constantly striving to delight and surprise our guests, vendors and stakeholders.
• Direct Team Members in performing all duties.
• Oversee and evaluate all training of new and current Team Members.
• Help reduce and eliminate shrink.
• Be able to work a flexible schedule that could include nights, weekends and holidays.
• Maintain safety as the top priority for our Team Members, guests and products.
• Maintain cleanliness of department and work area.
• Properly handle products and equipment in accordance with food safety and safety guidelines.
• Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, guests, vendors and the community.