Staingard – Account Manager

Big Furniture Group; Ellesmere Port; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Generous remuneration package

Job summary

Staingard Ltd. is expanding its field sales team and seeks an Account Manager to nurture existing retail relationships, grow accounts, and help acquire new business. You’ll support campaigns, prepare quotations, and present proposals while coordinating with internal teams to maintain excellent customer service.

The role involves field visits, regular travel to customer sites, and active participation in industry events to drive growth.

Qualifications

• Previous experience in an account management, sales or customer-facing role.
• Confident communicator with excellent relationship-building skills.
• Commercially minded, with a proactive approach to identifying opportunities.
• Organised and able to manage multiple customers and priorities.
• Confident dealing with customers at different levels within a business.
• Comfortable working independently while also being part of a wider sales team.
• Good attention to detail and confident using Microsoft Office and CRM systems.
• Positive, professional and enthusiastic approach.
• Strong follow-up skills with the ability to see opportunities through to completion.
• Keen to develop their career within a growing business.

Responsibilities

• Manage and develop strong relationships with existing retail customers.
• Support the sales team with customer activity, campaigns and new initiatives.
• Identify opportunities to increase sales and develop existing accounts.
• Support the acquisition and onboarding of new customers.
• Prepare quotations, proposals and customer presentations.
• Follow up sales opportunities and help drive them through to completion.
• Maintain accurate customer records and keep CRM systems up to date.
• Liaise with internal teams to ensure a high level of customer service.
• Respond to customer enquiries and provide a professional and commercially focused service.
• Support account reviews and help identify opportunities for further growth.
• Attend customer meetings, trade shows and industry events when required.

Job description

Role Overview

Staingard is expanding! Established in 2006, Staingard is the UK’s market-leading furniture care and protection provider, working with over 200 retail partners across the country.

We provide innovative furniture care plans, protection products and customer solutions that help retailers enhance their customer offering while delivering strong commercial returns.

As we continue to grow, we are looking for an Account Manager to join our expanding sales team.

The role will work closely with existing retail customers and the wider sales team, supporting customer relationships, identifying opportunities to grow existing accounts and helping to acquire and develop new business.

Key Responsibilities

• Manage and develop strong relationships with existing retail customers.
• Support the sales team with customer activity, campaigns and new initiatives.
• Identify opportunities to increase sales and develop existing accounts.
• Support the acquisition and onboarding of new customers.
• Prepare quotations, proposals and customer presentations.
• Follow up sales opportunities and help drive them through to completion.
• Maintain accurate customer records and keep CRM systems up to date.
• Liaise with internal teams to ensure a high level of customer service.
• Respond to customer enquiries and provide a professional and commercially focused service.
• Support account reviews and help identify opportunities for further growth.
• Attend customer meetings, trade shows and industry events when required.

Skills & Experience

• Previous experience in an account management, sales or customer-facing role.
• Confident communicator with excellent relationship-building skills.
• Commercially minded, with a proactive approach to identifying opportunities.
• Organised and able to manage multiple customers and priorities.
• Confident dealing with customers at different levels within a business.
• Comfortable working independently while also being part of a wider sales team.
• Good attention to detail and confident using Microsoft Office and CRM systems.
• Positive, professional and enthusiastic approach.
• Strong follow-up skills with the ability to see opportunities through to completion.
• Keen to develop their career within a growing business.

Package

Generous remuneration package, negotiable for the right candidate.

Work Location: Field sales, with regular travel to Staingard Ltd, Ellesmere Port

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