Account Manager

Job Advert; Stevenage; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Bonus scheme

23 days leave + Bank Holidays

Company pension

Free onsite parking

Development opportunities

Wellbeing support

Job summary

Job Advert in Stevenage is seeking an Account Manager to manage and grow a portfolio of B2B customers. The role involves building long-term relationships, identifying opportunities to increase sales and profitability, and coordinating with internal teams on product launches and customer solutions.

The position is Monday to Friday, based in Stevenage with travel as required, offering a salary of £32,000–£35,000 per annum plus a bonus scheme and extensive benefits.

Qualifications

• Experience in B2B account management or commercial sales, ideally in foodservice or hospitality.
• Proven ability to develop customer relationships and grow sales.
• Strong commercial awareness with understanding of profitability and sales performance.

Responsibilities

• Manage and develop a portfolio of B2B customer accounts as the main contact.
• Build strong relationships and identify opportunities for growth and retention.
• Increase sales and profitability through new product listings, upselling and cross-selling.
• Develop account plans focused on long-term growth and customer value.
• Analyse sales performance, margins and market trends to identify opportunities and risks.
• Prepare and deliver customer presentations, proposals and negotiations.
• Maintain accurate sales forecasts, CRM records, pricing and account data.
• Coordinate customer briefs, product development projects and launches.
• Collaborate with Marketing, NPD, Technical, Customer Service, Operations and Supply Chain.

Skills

B2B account management

Commercial sales experience

Customer relationship building

Sales performance awareness

Communication and negotiation

Organisation and project management

CRM systems

Microsoft Office

Proactive approach

Full UK driving licence

Tools

CRM software

Sales reporting tools

MS Office

Job description

Account Manager

Location: Stevenage
Salary: Up to £35,000 per annum
Job Type: Full Time, Permanent

Account Manager - About the Company

Our client is a successful and growing business based in Stevenage, operating within the food and beverage sector and supplying products to customers across a range of markets.

They are looking for a commercially minded Account Manager to manage and grow a portfolio of B2B customers, building long-term relationships and identifying opportunities to increase sales and profitability.

This is a varied, customer-facing role combining account management, business development and project coordination. You'll work closely with internal teams to bring customer ideas to life, support new product launches and deliver solutions that meet customer needs while driving business growth.

Account Manager - Details

• Monday to Friday, full-time
• Based in Stevenage, with customer visits and travel as required
• £32,000 - £35,000 per annum
• Bonus scheme
• 23 days' annual leave plus Bank Holidays
• Additional employee benefits and wellbeing support
• Company pension scheme
• Free onsite parking
• Long-term development opportunities

Account Manager - Responsibilities

• Manage and develop a portfolio of B2B customer accounts, acting as the main point of contact
• Build strong customer relationships and identify opportunities for account growth and retention
• Increase sales and profitability through new product listings, upselling and cross-selling
• Develop account plans focused on long‑term growth and customer value
• Analyse sales performance, margins and market trends to identify opportunities and manage risks
• Prepare and deliver customer presentations, proposals, tenders and negotiations
• Maintain accurate sales forecasts, CRM records, pricing and account information
• Coordinate customer briefs, new product development projects and launches
• Work closely with Marketing, NPD, Technical, Customer Service, Operations and Supply Chain teams
• Ensure customer commitments are realistic and achievable
• Represent the business at customer meetings, product demonstrations and industry events

Account Manager - What We're Looking For

• Previous B2B account management or commercial sales experience, ideally within foodservice, FMCG, beverage or hospitality
• Proven ability to develop customer relationships and grow sales
• Strong commercial awareness, with an understanding of sales performance and profitability
• Excellent communication, presentation and negotiation skills
• Strong organisation and project management skills, with the ability to manage multiple priorities
• Confident using CRM systems, Microsoft Office and sales reporting tools
• A proactive approach, with the confidence to identify opportunities and take ownership
• Full UK driving licence and willingness to travel for customer meetings

Experience working with distributors, wholesalers, QSR or multi‑site operators would be advantageous, as would exposure to new product development, menu development or product launches.