Field Account Manager

Adore Recruitment Ltd; Ribble Valley; Remote; GBP 40,000 - 65,000; Full time

Job summary

Adore Recruitment Ltd is seeking a Field Account Manager to oversee a portfolio of key customers across the UK. This field-based role blends account management, business development and strategic planning to drive revenue and product penetration.

You will nurture relationships at multiple levels, win new business and develop robust account plans while maintaining a strong sales pipeline. Experience in field sales and robust negotiation skills are essential, with a full UK driving licence.

Qualifications

• Proven experience in Field Sales, Key Account Management or Business Development.
• Strong consultative selling and commercial negotiation skills.
• Experience building and maintaining long-term customer relationships.
• Full UK driving licence.

Responsibilities

• Manage and grow a portfolio of strategic customers across the UK.
• Build relationships with key decision-makers and influencers.
• Develop account plans to identify opportunities, risks and growth areas.
• Protect existing revenue while increasing customer spend and product penetration.
• Identify opportunities across products and solutions and convert to revenue.
• Maintain a healthy sales pipeline and conduct regular customer visits.

Skills

Field sales

Key account management

Business development

Consultative selling

Negotiation

CRM

MS Office

Driving licence

Tools

CRM systems

Microsoft Office

Job description

Field Account Manager

Location: Field-based / UK

Salary: Competitive, depending on experience

Job Type: Full-time, Permanent

Are you an experienced Field Sales, Key Account or Business Development professional looking for a role where you can take real ownership of your customers and drive commercial growth?

We're working with an established and growing business within the retail supply sector, who are looking for a commercially driven Field Account Manager to manage a portfolio of key customers while identifying and winning new business.

This is a genuine field-led sales role, combining face-to-face customer engagement with account management, business development and strategic planning.

The Role

As Field Account Manager, you'll take ownership of a portfolio of important existing customers, developing strong relationships at multiple levels and identifying opportunities to grow revenue, margin and product penetration.

You’ll also have a strong focus on new business, proactively targeting high-potential prospects and turning opportunities into long-term, profitable customer relationships.

Your responsibilities will include:

• Managing and growing a portfolio of strategic customers.
• Building strong relationships with key decision-makers and influencers.
• Developing account plans to identify opportunities, risks and growth areas.
• Protecting existing revenue while increasing customer spend and product penetration.
• Identifying opportunities across a broad range of products and solutions.
• Developing and converting new-business opportunities.
• Maintaining a healthy and meaningful sales pipeline.
• Conducting regular customer visits, account reviews and presentations.
• Supporting tenders, projects and commercial negotiations.
• Understanding customer requirements and translating them into commercial opportunities.
• Keeping up to date with market trends, competitors and customer activity.
• Working closely with internal teams including Product, Purchasing, Marketing and Internal Sales.
• Maintaining accurate CRM records, forecasts and pipeline information.
• Taking ownership of agreed monthly sales and commercial objectives.

About You

We're looking for someone who is commercially confident, proactive and relationship-focused, with proven experience working in an external sales environment.

You'll ideally have:

• Proven experience in Field Sales, Key Account Management or Business Development.
• A strong track record of managing and growing customer relationships.
• Experience winning new business and developing sales pipelines.
• Strong consultative selling and commercial negotiation skills.
• The confidence to engage with customers at multiple levels.
• Excellent communication, presentation and influencing skills.
• Strong organisation and the ability to manage your own diary and priorities.
• A proactive and results-driven approach.
• Experience using CRM systems and Microsoft Office.
• A full UK driving licence.

Experience within retail, fashion, shopfitting, consumables or a related sector would be advantageous, but isn't essential.

What's important?

This role would suit someone who enjoys being out in front of customers, rather than sitting behind a desk.

You’ll need to be comfortable working autonomously, identifying opportunities for yourself and taking ownership from the initial conversation through to closing the deal.

We're looking for someone who is:

Commercially curious | Customer-focused | Proactive | Self-motivated | Confident | Relationship-driven | Results-oriented

The Opportunity

This is an exciting opportunity to join an established business in a role where you'll have the freedom to manage your own customer relationships, develop new business and make a tangible impact on commercial performance.

If you're an experienced external sales professional who enjoys building relationships, winning business and growing accounts, we'd love to hear from you.