Stage Door & Box Office Supervisor

ArtsHub Australia Pty; Greater London; Ibrido; GBP 18.000 - 26.000; Part-time

Descrizione del lavoro

Regent’s Park Open Air Theatre is seeking a resourceful and customer-focused Stage Door & Box Office Supervisor to join our Visitor Services Team. Based in the busy main administration building, you will oversee Stage Door operations and assist with Box Office enquiries and bookings.

This part-time fixed-term role lasts 18 months with potential extension. Applicants should have frontline customer service experience, excellent English communication, and the ability to work independently while

Competenze

• Frontline customer service experience with sales awareness.
• Excellent general communication and customer service skills.
• Outstanding written and spoken English; confident with diverse people.
• Strong organisational skills and ability to manage multiple priorities.
• Good computer literacy with Outlook, Word and Excel.
• Warm, welcoming, and tactful; able to work independently and in a team.
• Calm, organised and diplomatic.
• Commitment to equity, diversity and inclusion.
• Passion for Regent’s Park Open Air Theatre and its productions.

Conoscenze

Frontline customer service

Sales awareness

Strong communication

English proficiency

Multitasking

Teamwork

Calm under pressure

Equity & inclusion

Customer-focused attitude

Strumenti

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descrizione del lavoro

Job Summary

We are looking for a resourceful and driven individual to join our Visitor Services Team as a Stage Door & Box Office Supervisor.

Job Description

Based in our main administration building (which can be very busy, particularly in the height of the summer), you will oversee the Stage Door operation and assist with Box Office enquiries and bookings.

This is a part-time fixed-term role for 18 months, with the possibility of extension.

Job Requirements

• Experience in a front-line customer service role with an understanding of sales techniques.
• Excellent general communication and customer service skills.
• Excellent written and spoken English with a strong ability to deal appropriately with a wide variety of people in a confident and friendly manner.
• Excellent organisational skills with the ability to juggle multiple priorities and proactively problem-solve.
• Good computer literacy including Microsoft Outlook, Word and Excel.
• A warm, welcoming and tactful approach with the ability to work independently and unsupervised whilst also supporting a strong team ethic.
• Calm, organised and diplomatic.
• An understanding and commitment to equity, diversity and inclusion.
• A passion for Regent’s Park Open Air Theatre and the work we produce.

If there are some skills in the Essential criteria that you do not currently have but feel you could learn and develop over time, please still apply and note this in your application.

Job Responsibilities

Please refer to the job pack for the full list of responsibilities.

Contact for more info : [e-mail]