Stage Door & Box Office Lead - Guest Services

ArtsHub Australia Pty; Greater London; Ibrido; GBP 18.000 - 26.000; Part-time

Descrizione del lavoro

Regent’s Park Open Air Theatre is seeking a resourceful and customer-focused Stage Door & Box Office Supervisor to join our Visitor Services Team. Based in the busy main administration building, you will oversee Stage Door operations and assist with Box Office enquiries and bookings.

This part-time fixed-term role lasts 18 months with potential extension. Applicants should have frontline customer service experience, excellent English communication, and the ability to work independently while

Competenze

• Frontline customer service experience with sales awareness.
• Excellent general communication and customer service skills.
• Outstanding written and spoken English; confident with diverse people.
• Strong organisational skills and ability to manage multiple priorities.
• Good computer literacy with Outlook, Word and Excel.
• Warm, welcoming, and tactful; able to work independently and in a team.
• Calm, organised and diplomatic.
• Commitment to equity, diversity and inclusion.
• Passion for Regent’s Park Open Air Theatre and its productions.

Conoscenze

Frontline customer service

Sales awareness

Strong communication

English proficiency

Multitasking

Teamwork

Calm under pressure

Equity & inclusion

Customer-focused attitude

Strumenti

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descrizione del lavoro

Regent’s Park Open Air Theatre is seeking a resourceful and customer-focused Stage Door & Box Office Supervisor to join our Visitor Services Team. Based in the busy main administration building, you will oversee Stage Door operations and assist with Box Office enquiries and bookings.

This part-time fixed-term role lasts 18 months with potential extension. Applicants should have frontline customer service experience, excellent English communication, and the ability to work independently while