Box Office Assistant

Thetiscuk; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Thetiscuk in Greater London seeks a proactive individual to support the Head of Ticketing and Sales in maximizing ticket revenue and ensuring exceptional customer care. You will thrive in a fast-paced environment, delivering the highest standards to our audience.

Passion for live theatre is a must, along with experience in customer-facing roles. A background in using computerized Box Office systems is desirable. Join us at Thetiscuk and be part of an inspiring team!

Qualifications

• Energetic individual with passion for live theatre.
• Previous experience delivering high standards of customer care.
• Experience with a Box Office system is desirable but not essential.

Responsibilities

• Support the Head of Ticketing and Sales in maximizing revenue.
• Ensure the audience receives the highest standards of customer care.

Skills

Customer care excellence

Calmness under pressure

Energetic passion for live theatre

Tools

Computerized Box Office system

Job description

Overview

At Hampstead Theatre, we create progressive, thought‑provoking and original theatre, working with the best creative talent. Our productions demand exceptional technical skill, care and collaboration to support artists in realising bold and ambitious work.

Responsibilities

• Support the Head of Ticketing and Sales in maximising revenue from ticket sales.
• Ensure that the audience receives the highest standards of customer care.

Qualifications

• Energetic individual with passion for live theatre.
• Previous experience delivering the highest standards of customer care in a similar environment.
• Experience using a computerized Box Office system desirable but not essential.
• Passion, flexible approach, calmness under pressure required.

Application Deadline

Midday on Wednesday 8 July 2026.