Stadium CCTV Control Room Operator

Leeds United FC; Leeds; On-site; GBP 24,000 - 32,000; Full time

Job summary

Leeds United FC is seeking a Control Room CCTV Operator to monitor the stadium from the control room, coordinating with safety and security teams. You will operate CCTV equipment, use 2 way radios, and respond to incidents, ensuring the protection of property and people across all areas of Elland Road.

Excellent communication, IT literacy, and the ability to work under pressure are essential, as is knowledge of data protection and confidentiality when handling sensitive information about the

Qualifications

• Strong communication skills, both verbal and written.
• Experience in CCTV monitoring and prioritising safety.
• Knowledge of Data Protection code of practice for surveillance and personal information.
• Ability to work accurately under pressure and maintain high standards.
• Excellent customer service and IT literacy (Microsoft Office).
• Able to multitask and build positive relationships in a team.
• Familiarity with event security or willingness to learn.

Responsibilities

• Operate the CCTV equipment in the control room.
• Track staff/spectators on CCTV with good stadium knowledge.
• Monitor the stadium to provide decision information for the safety team.
• Liaise with Police, First Aid and Event Management.
• Respond to staff and management requests promptly.
• Complete appropriate paperwork and escalate issues as needed.
• Maintain ownership and perform under high pressure.
• Know and follow event policies and procedures.

Skills

Strong communication

Microsoft Office experience

CCTV monitoring experience

Data Protection knowledge

Working under pressure

Customer service skills

IT literate

Multi-tasking

Team player

Event security knowledge

Confidentiality

Job description

Leeds United FC is seeking a Control Room CCTV Operator to monitor the stadium from the control room, coordinating with safety and security teams. You will operate CCTV equipment, use 2 way radios, and respond to incidents, ensuring the protection of property and people across all areas of Elland Road.

Excellent communication, IT literacy, and the ability to work under pressure are essential, as is knowledge of data protection and confidentiality when handling sensitive information about the