Sr. Account Manager (Ireland) 12 month FTC

Netflix; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Netflix is seeking a Senior Account Manager based in London to lead pre-to-post sale campaign execution in support of Ireland-focused accounts. You will collaborate with Sales Partners to respond to RFPs, craft media plans, manage campaigns, and ensure flawless delivery and client satisfaction.

You will partner with cross-functional teams to produce assets, optimize campaigns, and provide comprehensive reporting.

Qualifications

• 5+ years of account management and/or sales planning in digital media.
• Experience in the Irish market is required.
• Excellent verbal and written communication skills.
• Experience using sales operations systems (CRM, OMS, Ad Servers).
• Knowledge of digital media sales and marketplaces (Direct IO, Programmatic, PMP).
• Strong analytical and strategic thinking with data-driven communication.
• Proven project management skills across multiple stakeholders.
• Familiarity with advertising research and verification vendors.

Responsibilities

• Partner with Sales Manager and Sr. Sales Partners to deliver excellent customer service.
• Lead weekly pipeline and pacing meetings with Sales Partners.
• Develop strategic media plans and contribute to RFP responses.
• Coordinate with clients on asset collection for campaign launches.
• Collaborate with cross-functional teams to produce creative assets.
• Share learnings with regional Account Managers to leverage best practices.
• Work with Campaign Management and Ad Operations for flawless order execution.
• Oversee delivery performance and optimize campaigns with clients.
• Provide post-campaign wrap reports and analytics to clients.
• Navigate escalations and contribute to long-term solutions.
• Maintain deep knowledge of ad products, sponsorships, and policies.
• Assist with monthly billing and invoicing processes with clients and finance.

Skills

5+ years experience

Account management

Sales planning

Verbal and written communication

Analytical thinking

Project management

CRM systems

OMS / Ad servers

Tools

CRM

OMS

Ad servers

Job description

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

As our business grows, we’re bringing the ads plan to even more members around the world. Starting in 2027, Netflix’s ads plan will expand to several new countries, including Ireland, Austria, Switzerland, Poland, Denmark, Sweden, Norway, the Netherlands and Belgium, giving members more plan options and advertisers more opportunities to reach our audience. We are looking for team members who will be instrumental in shaping this quickly evolving business area for Netflix, including a Senior Account Manager supporting Ireland, based in London.

The Senior Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s). They will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service.

This is a 12 month FTC

If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates.

Key Responsibilities

• Partner with aligned Sales Manager and/or Sr. Sales Partners to understand client goals and objectives in order to deliver excellent customer service
• Host weekly Pipeline & Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance
• Lead strategic media planning for key accounts and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
• Host campaign kick-off meetings and partner with client on gathering campaign launch assets
• Partner with cross-functional teams on the production of custom creative assets
• Collaborate with Account Managers in other regions to share learnings and best practices
• Work closely with Campaign Management and Ad Operations for flawless order implementation and technical troubleshooting
• Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics
• Provide clients with necessary campaign performance including post-campaign wrap reports
• Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future
• Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities and ad policies.
• Contribute to monthly billing & invoicing process with clients and finance
• Establish strong working relationships with client and agency partners, leaning into the sales strategy of the market.
• Assist managers and partner with Sales Enablement in developing and continually enhancing new products, improving processes, running projects or workflows to ensure effectiveness.
• Relied upon as an SME for their market.

We’re Looking For

• 5+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising.
• Experience in the Irish market is a requirement.
• Excellent verbal and written communication skills
• Experience working in Sales Operation systems (CRM, OMS, Ad Servers)
• Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising
• Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
• Proven project management skills with ability to multitask and manage requests from various stakeholders.
• Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, Kantar, etc.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.