Sr. Account Manager (Ireland) 12 month Fixed Term Contract

Netflix; Greater London; On-site; GBP 45,000 - 70,000; Full time

Job summary

Netflix is seeking a Senior Account Manager based in London to support Ireland as part of our expanding ads business. This fixed-term 12-month role will lead end-to-end campaign execution, from RFP responses to delivery and reporting, collaborating with Sales, Campaign Management and cross-functional teams.

You will leverage 5+ years in account management or sales planning within digital media, with strong communication and data-driven decision-making.

Qualifications

• 5+ years in Account Management and/or Sales Planning in the digital media industry.
• Experience in the Irish market is a requirement.
• Excellent verbal and written communication skills.
• Experience working with CRM, OMS and ad servers.
• Knowledge of Direct IO, Programmatic Guaranteed and PMP advertising.
• Strong analytical and strategic thinking with data storytelling abilities.

Responsibilities

• Partner with the Sales function to understand client goals and deliver excellent customer service.
• Lead strategic media planning for key accounts and contribute to RFP responses around campaign packaging, pricing, targeting.
• Host campaign kickoff meetings and gather assets with clients.
• Collaborate with cross-functional teams to produce custom creative assets.
• Coordinate with regional Account Managers to share learnings and best practices.
• Work with Campaign Management and Ad Operations for flawless order implementation and troubleshooting.
• Monitor delivery performance and advise on optimization tactics.
• Provide post-campaign reports and performance summaries to clients.
• Navigate escalations and contribute to long-term process improvements.
• Maintain deep knowledge of ad products, sponsorships and policies.
• Support monthly billing and invoicing with clients and finance.
• Build strong relationships with client and agency partners to execute market strategies.
• Assist in developing new products and improving processes with Sales Enablement.
• Serve as a market SME for the role.

Skills

Account Management

Sales Planning

Digital Media

Irish Market

CRM

Tools

CRM Systems

OMS

Ad Servers

Job description

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

As our business grows, we’re bringing the ads plan to even more members around the world. Starting in 2027, Netflix’s ads plan will expand to several new countries, including Ireland, Austria, Switzerland, Poland, Denmark, Sweden, Norway, the Netherlands and Belgium, giving members more plan options and advertisers more opportunities to reach our audience. We are looking for team members who will be instrumental in shaping this quickly evolving business area for Netflix, including a Senior Account Manager supporting Ireland, based in London.

This is a fixed term contract for 12 months.

The Senior Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow. They will partner with clients on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service.

Key Responsibilities:

• Partner with the Sales function to understand client goals and objectives in order to deliver excellent customer service
• Lead strategic media planning for key accounts and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
• Host campaign kick-off meetings and partner with client on gathering campaign launch assets
• Partner with cross-functional teams on the production of custom creative assets
• Collaborate with Account Managers in other regions to share learnings and best practices
• Work closely with Campaign Management and Ad Operations for flawless order implementation and technical troubleshooting
• Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics
• Provide clients with necessary campaign performance including post-campaign wrap reports
• Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future
• Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities and ad policies
• Contribute to monthly billing & invoicing process with clients and finance
• Establish strong working relationships with client and agency partners, leaning into the sales strategy of the market
• Assist managers and partner with Sales Enablement in developing and continually enhancing new products, improving processes, running projects or workflows to ensure effectiveness
• Relied upon as an SME for their market.

We’re Looking for:

• 5+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising. Experience in the Irish market is a requirement
• Excellent verbal and written communication skills
• Experience working in Sales Operation systems (CRM, OMS, Ad Servers)
• Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising
• Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
• Proven project management skills with ability to multitask and manage requests from various stakeholders
• Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, Kantar, etc

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.