Sports Retail Associate: Customer Champion & Growth Potential

New Balance Athletic Shoes (UK) Limited; Bridgend; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive pay

Retail Bonus Scheme

Development opportunities

Inclusive environment across Europe

Staff discount

European projects involvement

Flexible uniform package

Job summary

New Balance Athletic Shoes (UK) Limited is seeking retail associates to engage, educate and entertain customers from the moment they enter the store, representing a leading sports brand.

You will be a team player with a passion for retail and sales, delivering an exceptional customer journey while maintaining brand standards, with flexibility to work weekends and holidays. Competitive benefits and staff discounts available across our European network.

Qualifications

• Team player with strong customer service skills.
• Passion for retail and sales.
• Willingness to learn and adapt.
• Good maths and basic retail operations knowledge.
• Effective communication and flexibility to work weekends/holidays.

Responsibilities

• Achieve personal KPIs and contribute to store performance.
• Deliver total customer satisfaction through the end-to-end customer journey.
• Help keep the store commercially focused per company guidelines.
• Adhere to policies and safety/environmental standards.
• Perform other duties as required by management.

Skills

Team Player

Customer Service

Retail Sales

Willingness to Learn

Maths Basics

Communication Skills

Weekend Availability

Job description

New Balance Athletic Shoes (UK) Limited is seeking retail associates to engage, educate and entertain customers from the moment they enter the store, representing a leading sports brand.

You will be a team player with a passion for retail and sales, delivering an exceptional customer journey while maintaining brand standards, with flexibility to work weekends and holidays. Competitive benefits and staff discounts available across our European network.