Retail Sales Associate - Bonus Eligible & Growth Path

Warrior Sports, Inc.; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Staff discount

Bonus potential

Development opportunities

Inclusive environment

European locations

Uniform package

Job summary

New Balance in London is seeking store associates to engage, excite, educate, and entertain customers from entry to exit. You will be a brand ambassador, delivering outstanding service and helping customers find the right products.

Join a team that values passion for retail, excellent communication, and a willingness to learn. The role requires flexibility to work weekends and holidays across our European stores, with competitive compensation and staff discounts.

Qualifications

• Customer service skills and a passion for retail.
• Ability to learn and follow store procedures.
• Strong communication and math skills for POS and transactions.
• Availability to work weekends and holidays.

Responsibilities

• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
• Help to ensure the store remains as commercial as possible following company guidelines
• Adhere to company’s policies and procedures
• Responsible for maintaining health, safety, and environmental standards in store
• Perform other duties are required from the management team

Skills

Customer service

Teamwork

Retail sales

Communication skills

Maths basics

Flexible schedule

Job description

New Balance in London is seeking store associates to engage, excite, educate, and entertain customers from entry to exit. You will be a brand ambassador, delivering outstanding service and helping customers find the right products.

Join a team that values passion for retail, excellent communication, and a willingness to learn. The role requires flexibility to work weekends and holidays across our European stores, with competitive compensation and staff discounts.