Retail Associate: Elevate Customer Experience & Growth

New Balance; Ellesmere Port; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Retail bonus plan

Staff discount

Development opportunities

Inclusive workplaces

European assignments

Uniform package

Job summary

New Balance is seeking a store associate in the United Kingdom to engage customers and drive sales. You will deliver excellent service from entry to exit, support store performance, and maintain brand standards in a fast-paced retail environment.

As part of a European network, you will join a team that values employee development, flexibility, and a strong customer-first culture, with opportunities to grow within the brand.

Qualifications

• Team player with strong collaboration.
• Demonstrated customer service skills.
• Passion for retail and sales.
• Desire to learn and grow.
• Ability to perform basic maths and retail operations.
• Excellent communication skills.
• Flexible schedule including weekends/holidays.

Responsibilities

• Achieve personal KPIs and contribute to store performance.
• Deliver total customer satisfaction from entry to exit.
• Keep the store commercially focused per guidelines.
• Adhere to company policies and procedures.
• Maintain health, safety and environmental standards.
• Perform other duties as required by management.

Skills

Customer service

Team player

Sales mindset

Communication skills

Job description

New Balance is seeking a store associate in the United Kingdom to engage customers and drive sales. You will deliver excellent service from entry to exit, support store performance, and maintain brand standards in a fast-paced retail environment.

As part of a European network, you will join a team that values employee development, flexibility, and a strong customer-first culture, with opportunities to grow within the brand.