Brand Ambassador | Elevate Customer Experience in Sportswear

Warrior Sports, Inc.; Portsmouth; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Retail bonus scheme

Development opportunities

Inclusive European environments

Staff discount

European project involvement

Flexible uniform package

Job summary

New Balance is seeking retail associates to engage, educate and entertain customers from entry to exit, delivering outstanding service. You will help maintain store standards, follow policies, and contribute to store performance while representing the brand with enthusiasm.

Ideal candidates bring strong customer service, effective communication and a passion for retail, with flexible weekend availability to support store needs across our European locations.

Qualifications

• Team player with a customer-focused mindset.
• Strong customer service skills and engagement abilities.
• Passion for retail and sales to drive store performance.
• Desire to learn and grow within the brand.
• Ability to perform basic maths and retail operations.
• Effective communication skills and adaptability.
• Flexible availability including weekends and holidays.

Responsibilities

• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction from entry to exit
• Help keep the store commercial following company guidelines
• Adhere to company policies and procedures
• Maintain health, safety, and environmental standards in store
• Perform other duties as required by management

Skills

Team player

Customer service

Retail & sales

Willingness to learn

Maths basics

Communication

Flexible schedule

Job description

New Balance is seeking retail associates to engage, educate and entertain customers from entry to exit, delivering outstanding service. You will help maintain store standards, follow policies, and contribute to store performance while representing the brand with enthusiasm.

Ideal candidates bring strong customer service, effective communication and a passion for retail, with flexible weekend availability to support store needs across our European locations.