Brand Ambassador – Retail Sales & Customer Experience

New Balance Athletic Shoes (UK) Limited; Castleford; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive compensation

Retail Bonus Scheme

Great development opportunities

Inclusive working environments across…

Generous staff discount

Project involvement across ourEuropean

Job summary

New Balance Athletic Shoes (UK) Limited in Castleford is seeking enthusiastic retail associates to engage, excite, educate and entertain customers from the moment they walk through the door. You will work to hit personal KPIs, deliver outstanding service, and maintain store standards while enjoying great development opportunities and a generous staff discount.

The role requires teamwork, effective communication, and flexibility to work weekends and holidays, with the chance to grow within a

Qualifications

• Team Player
• Demonstrate customer service skills
• A passion for retail and sales
• Desire to learn
• Ability to perform basic maths and general retail operational processes
• Effective communication skills
• Flexible work schedule including weekends and holidays

Responsibilities

• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
• Help to ensure the store remains as commercial as possible following company guidelines
• Adhere to company’s policies and procedures
• Responsible for maintaining health, safety, and environmental standards in store
• Perform other duties are required from the management team

Skills

Customer service

Sales

Team player

Flexible schedule

Job description

New Balance Athletic Shoes (UK) Limited in Castleford is seeking enthusiastic retail associates to engage, excite, educate and entertain customers from the moment they walk through the door. You will work to hit personal KPIs, deliver outstanding service, and maintain store standards while enjoying great development opportunities and a generous staff discount.

The role requires teamwork, effective communication, and flexibility to work weekends and holidays, with the chance to grow within a