Sporting Goods Retail Specialist - Sales & Customer Experience

PUMA SE; Tewkesbury; On-site; GBP 24,000 - 30,000; Full time

Job summary

PUMA SE is seeking dynamic retail talent for its stores in the United Kingdom. The role focuses on driving sales, delivering exceptional customer experiences, and maintaining store standards across operations, stock, and merchandising.

Ideal candidates will manage daily store activities, lead the team to meet KPI targets, and ensure accurate stock and pricing. PUMA UK offices cover multiple locations, reflecting a strong, collaborative retail network.

Qualifications

• Experience in managing retail sales and driving KPIs.
• Strong customer service and engagement on the sales floor.
• Ability to analyze sales data and provide actionable insights.

Responsibilities

• Drive and achieve sales, KPIs, and profitability goals.
• Ensure high standards of customer service and engagement on the sales floor.
• Oversee daily store operations including opening/closing procedures and stock checks.
• Manage stock levels, inventory counts, and product availability on the sales floor.
• Maintain store presentation and visual merchandising standards.
• Prepare and analyze sales reports to improve performance.
• Ensure compliance with company policies, procedures, and safety rules.

Skills

Sales Management

Customer Service

Inventory Management

Visual Merchandising

Tools

POS systems

Job description

PUMA SE is seeking dynamic retail talent for its stores in the United Kingdom. The role focuses on driving sales, delivering exceptional customer experiences, and maintaining store standards across operations, stock, and merchandising.

Ideal candidates will manage daily store activities, lead the team to meet KPI targets, and ensure accurate stock and pricing. PUMA UK offices cover multiple locations, reflecting a strong, collaborative retail network.