Sport Advisor: Customer Experience Leader

Decathlon UK Ltd; England; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Healthy staff discounts

Weekly staff sports activities

Cycle-to-Work Scheme

Decathlon Academy training

Discount vouchers via SmartSpending

Job summary

Decathlon UK Ltd is looking for a Sport Advisor (Sales Assistant) to be the friendly face and expert guide for customers across in-store, online, and other channels. You will help customers with product recommendations, transactions, and basic services while upholding a welcoming, inclusive store environment.

You will work with a dynamic team to ensure stock, promotions, and customer satisfaction, contributing to Decathlon's culture of vitality, responsibility, generosity, and authenticity

Qualifications

• A passion for sport and a desire to help customers find the right solutions.
• Strong interpersonal and communication skills.
• Ability to work across in-store and online channels.

Responsibilities

• Deliver exceptional customer experiences by guiding customers through products and services across channels.
• Promote and sell Decathlon offers including new, used gear, rentals and subscriptions.
• Maintain engaging store layouts and ensure product availability.

Skills

Customer service

Communication

Teamwork

Job description

Decathlon UK Ltd is looking for a Sport Advisor (Sales Assistant) to be the friendly face and expert guide for customers across in-store, online, and other channels. You will help customers with product recommendations, transactions, and basic services while upholding a welcoming, inclusive store environment.

You will work with a dynamic team to ensure stock, promotions, and customer satisfaction, contributing to Decathlon's culture of vitality, responsibility, generosity, and authenticity