Running Sport Advisor – Customer Experience Champion

Decathlon UK Ltd; Brighton; Vor Ort; GBP 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Healthy discounts

Staff sports

Cycle-to-Work Scheme

Decathlon Academy

Discount vouchers

Zusammenfassung

Decathlon UK Ltd in Brighton is seeking a Full-Time Running Sport Advisor (Sales Assistant) to welcome sport enthusiasts and guide them through our products and services across in-store and online channels.

You will deliver exceptional customer experiences, present solutions to diverse needs and budgets, build relationships, promote products, and assist with smooth transactions while maintaining a welcoming, safe store and contributing to Decathlon’s sustainability efforts.

Aufgaben

• Provide Excellent Customer Service: Connect with customers across all channels (in-store, online, social media) to understand their needs and guide them towards the best solutions for their sporting activities.
• Offer a Range of Solutions: Present various products and services that meet diverse needs and budgets, including new items, used gear, rentals, and subscriptions.
• Build Relationships: Cultivate positive relationships with customers to foster loyalty and encourage them to return for future purchases.
• Promote Products and Services: Actively promote and sell our offer through various channels, including in-store interactions, online platforms, and social media engagement.
• Facilitate Smooth Transactions: Offer different payment options and provide basic repair and personalisation services to enhance the customer experience.

Jobbeschreibung

Decathlon UK Ltd in Brighton is seeking a Full-Time Running Sport Advisor (Sales Assistant) to welcome sport enthusiasts and guide them through our products and services across in-store and online channels.

You will deliver exceptional customer experiences, present solutions to diverse needs and budgets, build relationships, promote products, and assist with smooth transactions while maintaining a welcoming, safe store and contributing to Decathlon’s sustainability efforts.