Sport Advisor & Customer Experience Champion

DECATHLON Belgium NV; London Borough of Ealing; Presencial; GBP 14.000 - 17.000; Tempo integral

Benefícios oferecidos por esta vaga

Healthy discounts on Decathlon goodies

Staff Sports/Activities

Cycle-to-Work Scheme

Decathlon Academy

Discount vouchers

Resumo da vaga

Decathlon in London is seeking a Sport Advisor (Sales Assistant) to be the friendly face for customers, guiding them through our sports range and services across in-store and online channels. You’ll deliver tailored product recommendations, help with rentals and subscriptions, and create welcoming store experiences.

The role emphasizes teamwork, continuous learning, and a passion for sport, with support for personal development and a diverse, inclusive workplace.

Qualificações

• Experience in retail customer service preferred.
• Ability to guide customers and upsell products.
• Enthusiasm for sports and products.

Responsabilidades

• Deliver exceptional customer experiences by understanding needs and guiding solutions.
• Present products and services to meet needs and budgets.
• Build relationships to foster loyalty and repeat visits.
• Promote products across in-store, online, and social channels.
• Maintain accurate stock and ensure product availability.
• Create welcoming store environments and maintain safe, accessible layouts.
• Support sustainability initiatives through eco-friendly practices.

Conhecimentos

Customer service

Teamwork

Communication

Descrição da vaga

Decathlon in London is seeking a Sport Advisor (Sales Assistant) to be the friendly face for customers, guiding them through our sports range and services across in-store and online channels. You’ll deliver tailored product recommendations, help with rentals and subscriptions, and create welcoming store experiences.

The role emphasizes teamwork, continuous learning, and a passion for sport, with support for personal development and a diverse, inclusive workplace.