Sport Facility Assistant - Events & Customer Service

University of Hull; Hull and East Yorkshire; On-site; GBP 21,000 - 26,000; Full time

Job summary

University of Hull in Hull is seeking a motivated General Assistant to support the daily operation of our world-class facilities within Hull Sport. You will help with equipment setup for bookings, events and matches, while welcoming customers, clubs, referees and event organisers to ensure a smooth experience.

The role emphasizes safety, cleanliness and efficient operations, including routine inspections, basic first aid if trained, and collaboration across university services.

Qualifications

• Strong communication and excellent customer service skills.
• A friendly and proactive attitude.
• Ability to work well in a team and stay motivated when working independently.

Responsibilities

• Preparing and setting up equipment for bookings, training, events, tournaments, and matches.
• Welcoming and assisting customers, clubs, referees, and event organisers.
• Monitoring activities to ensure safety guidelines and policies are followed.
• Conducting routine inspections to maintain cleanliness, safety and operational standards.
• Reporting and addressing minor maintenance issues.
• Assisting with opening and closing procedures.
• Supporting community events and sporting activities.
• Providing basic first aid or emergency response (if trained).
• Working collaboratively with colleagues across Hull Sport and University services.

Job description

University of Hull in Hull is seeking a motivated General Assistant to support the daily operation of our world-class facilities within Hull Sport. You will help with equipment setup for bookings, events and matches, while welcoming customers, clubs, referees and event organisers to ensure a smooth experience.

The role emphasizes safety, cleanliness and efficient operations, including routine inspections, basic first aid if trained, and collaboration across university services.