General Assistant

University of Hull; Hull and East Yorkshire; On-site; GBP 21,000 - 26,000; Full time

Job summary

University of Hull in Hull is seeking a motivated General Assistant to support the daily operation of our world-class facilities within Hull Sport. You will help with equipment setup for bookings, events and matches, while welcoming customers, clubs, referees and event organisers to ensure a smooth experience.

The role emphasizes safety, cleanliness and efficient operations, including routine inspections, basic first aid if trained, and collaboration across university services.

Qualifications

• Strong communication and excellent customer service skills.
• A friendly and proactive attitude.
• Ability to work well in a team and stay motivated when working independently.

Responsibilities

• Preparing and setting up equipment for bookings, training, events, tournaments, and matches.
• Welcoming and assisting customers, clubs, referees, and event organisers.
• Monitoring activities to ensure safety guidelines and policies are followed.
• Conducting routine inspections to maintain cleanliness, safety and operational standards.
• Reporting and addressing minor maintenance issues.
• Assisting with opening and closing procedures.
• Supporting community events and sporting activities.
• Providing basic first aid or emergency response (if trained).
• Working collaboratively with colleagues across Hull Sport and University services.

Job description

Salary Range: £23,350.00 - £23,350.00

We are committed to equality, diversity and inclusion, creating a community where colleagues feel respected and valued. We aim to reflect the diversity of our students and communities, and to strengthen our university through collaboration and diverse perspectives, across all roles at the University.

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Are you enthusiastic about sport, customer service, and creating a safe, welcoming environment? We are looking for a motivated, proactive, and team‑focused General Assistant to support the daily operation of our world‑class facilities.

Responsibilities

• Preparing and setting up equipment for bookings, training, events, tournaments, and matches
• Welcoming and assisting customers, clubs, referees, and event organisers
• Monitoring activities to ensure safety guidelines and policies are followed
• Conducting routine inspections to maintain cleanliness, safety and operational standards
• Reporting and addressing minor maintenance issues
• Assisting with opening and closing procedures
• Supporting community events and sporting activities
• Providing basic first aid or emergency response (if trained)
• Working collaboratively with colleagues across Hull Sport and University services

What we’re looking for

• Strong communication and excellent customer service skills
• A friendly and proactive attitude
• Ability to work well in a team and stay motivated when working independently