Sports & Wellness Sales Advisor

Decathlon UK Ltd

Sheffield

On-site

GBP 18,000 - 23,000

Full time

2 days ago

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Benefits offered by this job

Healthy discounts on all Decathlon go

Staff Sports/Activities

Cycle-to-Work Scheme

Decathlon Academy training

Discount vouchers

Job summary

Decathlon UK Ltd in Sheffield is seeking a Sport Advisor (Sales Assistant) to be the heart of the customer experience, welcoming sport enthusiasts and guiding them through our products and services across in-store, online, and beyond.

You will deliver tailored product solutions, promote services, ensure smooth transactions, build relationships, and maintain a welcoming, accessible store environment while prioritising safety and accessibility.

Responsibilities

Provide Excellent Customer Service: Connect with customers across all channels (in-store, online, social media) to understand their needs and guide them towards the best solutions for their sporting activities.
Offer a Range of Solutions: Present various products and services that meet diverse needs and budgets, including new items, used gear, rentals, and subscriptions.
Build Relationships: Cultivate positive relationships with customers to foster loyalty and encourage them to return for future purchases.
Promote Products and Services: Actively promote and sell our offer through various channels, including in-store interactions, online platforms, and social media engagement.
Facilitate Smooth Transactions: Offer different payment options and provide basic repair and personalisation services to enhance the customer experience.