Sport Advisor: Create Wow Moments — Discounts & Training

Decathlon UK Ltd; Oxford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Healthy staff discount

Weekly staff activities

Cycle-to-Work scheme

Decathlon Academy training

SmartSpending discount hub

Job summary

Decathlon UK Ltd is seeking a Sports Advisor (Sales Assistant) to be the friendly face greeting sport enthusiasts and guiding them to the best products and services. You’ll support customers across in-store, online, and other channels, helping them choose solutions for their activities.

You’ll work as part of a collaborative team, delivering engaging shopping experiences while promoting products, offering rentals and subscriptions, and ensuring smooth transactions.

Qualifications

• Demonstrate excellent customer service across channels.
• Communicate clearly with customers to understand needs and solutions.
• Build positive relationships with shoppers to foster loyalty.
• Show enthusiasm for sport and product knowledge.

Responsibilities

• Deliver exceptional customer experiences through tailored product and service solutions.
• Present products and services including new items, used gear, rentals and subscriptions.
• Promote and sell Decathlon offers across in-store and online channels.
• Assist with smooth transactions and basic repairs/personalisation services.
• Help maintain welcoming store environments and accessible product information.

Skills

Customer service

Communication skills

Team player

Interpersonal skills

Adaptability

Job description

Decathlon UK Ltd is seeking a Sports Advisor (Sales Assistant) to be the friendly face greeting sport enthusiasts and guiding them to the best products and services. You’ll support customers across in-store, online, and other channels, helping them choose solutions for their activities.

You’ll work as part of a collaborative team, delivering engaging shopping experiences while promoting products, offering rentals and subscriptions, and ensuring smooth transactions.