Sport-Driven Customer Advisor — Retail & Training

Decathlon UK Ltd; London Borough of Southwark; Vor Ort; GBP 12.000 - 18.000; Vollzeit

Benefits dieser Stelle

Remuneration reviews

Staff discount

Weekly sports activities

Cycle to work

Decathlon Academy training

Zusammenfassung

Decathlon UK Ltd in London is hiring a Customer Service Assistant to support customers across phone, email and social media channels. You will help customers with product questions, order issues and after-sales service to ensure they leave delighted with our products and service.

Role includes in-store support and omnichannel assistance, with opportunities to develop product knowledge through hands-on training and Decathlon Academy. Evening and weekend work is required.

Qualifikationen

• Passion for sport and customer service oriented.
• Clear spoken and written English.
• Ability to work evenings and weekends.
• Team player with collaborative mindset.

Aufgaben

• Provide excellent customer service across phone, email and social media.
• Give technical advice and product training for sports you support.
• Assist with merchandising, stock levels and pricing to help customers find products.
• Collaborate with shop floor team and work independently.

Kenntnisse

Customer service

Communication

Teamwork

Problem solving

Jobbeschreibung

Decathlon UK Ltd in London is hiring a Customer Service Assistant to support customers across phone, email and social media channels. You will help customers with product questions, order issues and after-sales service to ensure they leave delighted with our products and service.

Role includes in-store support and omnichannel assistance, with opportunities to develop product knowledge through hands-on training and Decathlon Academy. Evening and weekend work is required.