Part-Time SPA Administrator & Call Handler

NELFT NHS Foundation Trust; Basildon; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

High Cost Area Supplement

Job summary

NELFT NHS Foundation Trust is seeking a SPA Administrator to join the Single Point of Access team. The role is 28 hours per week on a 4-week rolling rota, with weekend and bank holiday work, and is office based.

The position includes maternity cover for 6 months and involves processing referrals, maintaining records, and coordinating with clinical staff to ensure timely care. The successful candidate will have strong communication skills, experience with electronic systems, and the ability to

Qualifications

• Excellent literacy and numeracy skills.
• Strong customer service experience.
• Proficient with Microsoft Office suite.

Responsibilities

• Maintain efficient systems for client records.
• Process referrals and input information accurately into System One.
• Allocate referrals to appropriate services per system maps.
• Book and manage appointments and communications with patients and staff.
• Provide general administrative support to the SPA team.

Skills

Literacy & Numeracy

Customer Service

Microsoft Office

Job description

NELFT NHS Foundation Trust is seeking a SPA Administrator to join the Single Point of Access team. The role is 28 hours per week on a 4-week rolling rota, with weekend and bank holiday work, and is office based.

The position includes maternity cover for 6 months and involves processing referrals, maintaining records, and coordinating with clinical staff to ensure timely care. The successful candidate will have strong communication skills, experience with electronic systems, and the ability to