Specialty Administrator Team Leader

Somerset NHS Foundation Trust; Taunton; Presencial; GBP 24.000 - 32.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible working options

NHS pension scheme

Generous annual leave allowance

Career development

Blue Light Card

Descripción de la vacante

Somerset NHS Foundation Trust is seeking a Specialty Administrator Team Leader to lead the ENT service administrative team and provide direct secretarial support to clinicians. The role is fixed-term for 12 months, 30 hours per week.

You will oversee secretarial duties, manage day-to-day correspondence, act as main contact for the service, and ensure efficient administration. Strong IT, typing, and minutes experience, plus the ability to work independently and with teams, are essential.

Formación

• Diploma/NVQ4 in Business Administration or equivalent experience.
• AMS PAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge.
• RSA/OCR III or equivalent typing/word processing including audio typing

Responsabilidades

• Communicate with patients, colleagues, internal and external contacts; manage day-to-day correspondence.
• Receive telephone calls and take messages; act as main point of contact for the ENT service.
• Type all forms of clinical correspondence dictated by medical staff using audio typing or copy typing.

Conocimientos

Leadership

Secretarial experience

Typing

IT skills

Communication

Minute taking

Medical terminology

Educación

Diploma/NVQ4 in Business Administration

AMS PAR or BM Secretary Diploma

Typing/Word processing including audio typing

Herramientas

Microsoft Word

Excel

Access

PowerPoint

Descripción del empleo

We are seeking to recruit for a Specialty Administrator Team Leader to provide leadership and management of the ENT service administrative team, whilst providing direct administrative/secretarial support to the clinical team. This is fixed-term post for 12 months working 30 hours per week.

You'll provide comprehensive secretarial support to the current admin team, consultants, associate specialists, and other allied health professionals. We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support. The right candidate will have excellent IT and typing skills.

Main duties of the job

Communicate with patients, colleagues, internal and externalDeal with day to day correspondence,Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessaryBe main point of contact for the service, having full knowledge of ENT processes and know where to find support if necessary.Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job responsibilities

For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.

Qualifications

• Diploma level/NVQ 4 in Business Administration or demonstrated equivalent experience.
• AMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge.
• RSA/OCR III or equivalent typing/word processing including audio typing

Experience

• Extensive secretarial experience at senior level.
• Evidence of supervisory & mentoring skills
• Line management and supervision
• Experience of taking formal minutes at sub-committee/group level.
• Experience of leading on the provision of a diverse range of administrative services to support teams to achieve organisational objectives.

Additional Criteria

• Knowledge of specialist functional medical/legal terminology.
• Advanced knowledge of information technology packages including Microsoft Word, Excel, Access and PowerPoint in order to complete tasks.
• Evidence of a good standard of Literacy / English language skills
• Good communication skills on the telephone, via email, face to face and in written correspondence
• Knowledge and experience of dealing with non-routine issues and problem solving.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.