Specialty Administrator ENT

Somerset NHS Foundation Trust; Taunton; Presencial; GBP 21 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working options

NHS pension scheme

Generous annual leave

Career development

Blue Light Card

Resumo da oferta

Somerset NHS Foundation Trust is seeking a Secretary to provide comprehensive secretarial support within the ENT Department. The role requires initiative, teamwork and strong IT and typing skills, with duties spanning patient communication, correspondence handling and audio typing.

You will support consultants, associate specialists and allied health professionals, and work to maintain efficient admin processes in a busy clinical environment in Taunton.

Qualificações

• Minimum of 5 GCSEs including English Language and Maths
• Level 3 qualifications or equivalent
• RSA/OCR III or equivalent typing/word processing including audio typing

Responsabilidades

• Communicate with patients, colleagues and external contacts.
• Deal with day-to-day correspondence and messages for the team.
• Receive telephone calls and take messages for the specialty team.
• Prioritise own work efficiently and highlight issues to the team as needed.
• Type all forms of clinical correspondence as dictated by medical staff.

Conhecimentos

Typing

Time management

Teamwork

IT literacy

Formação académica

GCSEs including English and Maths

Level 3 qualification or equivalent

RSA/OCR III typing/word processing

Ferramentas

Microsoft Word

Microsoft Outlook

Microsoft Excel

Descrição da oferta de emprego

We are seeking to recruit for a Secretary who has a passion for high quality customer care to work within the ENT Department. This is a full time role.You'll provide comprehensive secretarial support to the current admin team, consultants, associate specialists, and other allied health professionals. We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support. The right candidate will have excellent IT and typing skills.If you think that you are the right person for the job, we would love to hear from you.

Main duties of the job

Communicate with patients, colleagues, internal and externalDeal with day to day correspondence,Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessaryPrioritise own work efficiently and effectively, highlighting any issues to the Band 4Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job responsibilities

For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.

Person Specification

Qualifications

• Minimum of 5 GSCEs including English Language and Maths or functional skills
• Level 3 qualifications or equivalent level of experience
• RSA/OCR III or equivalent typing/word processing including audio typing

Experience

• Evidence of prioritising workloads/good time management
• Proven experience of working well as part of a team
• Previous secretarial experience
• Experience of working in a healthcare setting/previous experience of NHS administration processes
• Experience of dealing with patients/customers

Additional Criteria

• IT literate; including recent experience of using Microsoft packages such as Word, Outlook and Excel
• Knowledge of medical terminology
• Working knowledge of secretarial/administrative procedures and systems
• Problem solving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.