Speciality Administrative Team Lead

Somerset NHS Foundation Trust; Taunton; On-site; GBP 23,000 - 27,000; Part time

Job summary

Somerset NHS Foundation Trust is seeking an Administrative Team Lead for the Maxillofacial Department on a part-time basis. The role provides comprehensive secretarial support to the admin team, consultants and allied professionals, with leadership responsibility for colleagues.

The post requires strong IT and typing skills, initiative and good interpersonal ability, and will involve line management, appraisals and managing day-to-day correspondence and messages. Band 4, permanent contract.

Qualifications

• AMSPAR or British Medical Secretary qualification or equivalent.
• RSA/OCR III or equivalent typing/word processing including audio typing.
• Diploma level/NVQ 4 in Business Administration or equivalent experience.

Responsibilities

• Provide comprehensive secretarial support to the admin team, consultants and allied professionals.
• Lead and supervise the admin team with the ability to delegate workloads.
• Complete 1:1s, appraisals and other managerial duties for team members.
• Communicate with patients and colleagues; manage day-to-day correspondence.
• Receive calls, relay messages, and take appropriate action.
• Type clinical correspondence dictated by medical staff (audio or copy typing).
• Lead service teams and ensure delivery of administrative services.

Skills

AMSPAR or BM Secretary

Typing / Audio typing

Literacy & English

Time management

Education

Diploma/NVQ4 in Business Admin

Tools

Microsoft Word

Excel

PowerPoint

Access

Job description

We are seeking to recruit for an Administrative Team Lead who has a passion for high quality patient care to work within the Maxillofacial Department. This is a part time role.

You'll provide comprehensive secretarial support to the current admin team, consultants, associate specialists, and other allied health professionals, as well as oversight and leadership to your colleagues. We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support. The right candidate will have excellent IT and typing skills.

If you think that you are the right person for the job, we would love to hear from you.

Provider overall leadership the rest of the admin team.

Complete 1:1's, Appraisals and similar managerial duties for other members of your team.

Communicate with patients, colleagues, internal and external

Deal with day to day correspondence,

Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary

Prioritise own work efficiently and effectively

Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.

Person specification

Qualifications

• AMSPAR or British Medical Secretary (Diploma includes medical terminology) or equivalent knowledge.
• RSA/OCR III or equivalent typing/word processing including audio typing
• Diploma level/NVQ 4 in Business Administration or demonstrated equivalent experience.

Experience

• Evidence of supervisory & mentoring skills
• Line management and supervision
• Experience of leading on the provision of a diverse range of administrative services to support teams to achieve organisational objectives.
• Extensive secretarial experience at senior level
• Experience of taking formal minutes at sub-committee/group level.

Additional Criteria

• Evidence of a good standard of Literacy / English language skills
• Good communication skills on the telephone, via email, face to face and in written correspondence
• Professional and responsible approach at all times

Ability to lead service teams and delegate workloads.

• Advanced knowledge of information technology packages including Microsoft Word, Excel, Access and PowerPoint in order to complete tasks.
• Knowledge and experience of dealing with non-routine issues and problem solving.
• Knowledge of specialist functional medical/legal terminology.

Ability to organise own time & prioritise.

Proven experience of successfully working in team environment

• Show initiative but also able to follow instruction as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Agenda for Change

Band

Band 4

Contract

Permanent

Working pattern

Part-Time