Spare Parts Sales & Customer Support Specialist

BW Packaging; Doncaster; On-site; GBP 25,000 - 35,000; Full time

Job summary

BW Packaging in Doncaster is seeking a Customer Services Representative to enhance customer relationships and ensure a world-class customer experience. This role involves generating quotations, entering sales orders, and proactively supporting customer needs for spare parts.

The successful candidate will have a post-secondary degree, 3-5 years in a technical sales or support role, along with excellent interpersonal and communication skills. Join us in delivering exceptional service!

Qualifications

• 3-5 years of experience in technical sales or a sales support role.
• Ability to work in a fast-paced environment.

Responsibilities

• Generate quotations and enter sales orders for spare parts.
• Work with technical support to answer customer questions.
• Maintain exceptional customer relationships.
• Maximize each customer interaction to grow the business.

Skills

Interpersonal skills

Negotiation

Organizational skills

Communication skills

Education

Post secondary degree

Tools

Microsoft Office

Job description

BW Packaging in Doncaster is seeking a Customer Services Representative to enhance customer relationships and ensure a world-class customer experience. This role involves generating quotations, entering sales orders, and proactively supporting customer needs for spare parts.

The successful candidate will have a post-secondary degree, 3-5 years in a technical sales or support role, along with excellent interpersonal and communication skills. Join us in delivering exceptional service!