Sales Support Specialist (Chapeltown, Sheffield, UK)

ePac LLC

Sheffield

On-site

GBP 28,000 - 35,000

Full time

14 days+

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Job summary

ePac LLC in the UK is seeking a Sales Support Specialist to provide exceptional support to customers across the UK and Europe. You will process sales orders and liaise with customers at every stage of their orders journey to exceed expectations.

This fast-paced, on-site role at Chapeltown, Sheffield, offers a 40-hour week (Mon–Fri) with a salary of £28,000–£35,000 depending on experience. Prior experience in manufacturing order management is advantageous.

Qualifications

Experience processing sales orders and liaising with customers.
Ability to work in a fast-paced, deadline-driven environment.
Knowledge of manufacturing or flexible packaging is a plus.

Responsibilities

Process and track customer orders from placement to shipment.
Coordinate with customers to resolve order queries.
Maintain accurate order records in the CRM.

Skills

Order processing

Customer service

Communication

Multitasking

Tools

CRM software

Job description

Passionate about delivering exceptional customer service? Join our team as a Sales Support Specialis (SSS) and provide exceptional support to our customers throughout the UK and Europe. As a SSS, you will process sales orders and liaise with customers at every stage of their orders journey to exceed their expectations.

With minimal lead times our environment is fast paced, service and deadline driven. Do you have what it takes?

Managing customer orders within a manufacturing setting would be advantageous but we are more interested in you and your previous successes.

£28,000 to £35,000 per annum depending on experience.

Location: On site, Chapeltown, Sheffield UK

Full time, Monday to Friday. Permanent. 40 hours per week.

So who are we? Put simply, ePac provides digitally printed flexible packaging. We offer our customers fast and easy access to custom flexible packaging, with a mission to help small brands obtain big brand presence. We are technology driven and solution centred.

Our core values are;