Spanish speaking Customer Service Associate

French Selection (FS); Newport; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Hybrid work (3 days in office, 2 atホーム

Potential permanent contract for the s

Job summary

French Selection (FS) in Newport seeks a Spanish speaking Customer Service Associate on a hybrid basis (3 days in the office, 2 at home). You will handle inquiries, process orders, provide technical support, and handle invoices in a fast-paced environment.

The six-month fixed-term contract may extend to a permanent role for the right candidate, with salary around £26,000 depending on experience.

Qualifications

• Fluent in Spanish (written and spoken) – Essential.
• Previous customer service or admin experience – Desired.
• Excellent communication and organisational skills.
• Strong attention to detail.
• IT literate (ideally SAP).

Responsibilities

• Answer all customer enquiries via telephone and email in a timely manner.
• Order processing and arranging deliveries.
• Provide technical support and assist with troubleshooting.
• Process invoices and take payment details.
• Support the team with any administration duties as necessary.

Skills

Spanish speaking

Customer service

Communication

Attention to detail

IT literate

Tools

SAP

Job description

Newport

Ref: 5540S

Company Profile

An internationally renowned provider of electronic devices

Responsibilities

Spanish speaking Customer Service Associate

Location: Newport – hybrid (3 days in the office and 2 days at home)

Salary: Around £26,000 depending on experience

• This would be a 6 month fixed-term contract, likely to be extended into a permanent contract for the right candidate*** Ref: 5540S

Main Duties

Provide high level customer service and administrative support.

The Role

• Answer all customer enquiries via telephone and email in a timely manner
• Order processing and arranging deliveries
• Provide technical support and assist with troubleshooting
• Process invoices and take payment details
• Support the team with any administration duties as necessary

Candidate's Profile

• Fluent in Spanish (written and spoken) – Essential
• Previous customer service or admin experience – Desired
• Excellent communication and organisational skills
• Strong attention to detail
• IT literate (ideally SAP)