Spanish Speaking Customer Service And Logistics Coordinator

Edwards & Pearce; Scunthorpe; On-site; GBP 26,000 - 35,000; Full time

Job summary

Edwards & Pearce are seeking a Spanish Speaking Sales & Logistics Coordinator near Scunthorpe to manage end-to-end customer orders, liaise with carriers, and maintain SAP customer files. The role supports fast-paced sales and logistics activities and requires strong communication and organisational skills.

You will handle invoices, shipping documentation, contact with customers, and contribute to a smooth end-to-end order flow in a dynamic manufacturing environment.

Qualifications

• Proficient in email, Word and Excel.
• Experience with SAP desirable.
• Experience in a fast paced sales and logistics office environment.
• Good understanding of import and export documentation.
• Good understanding of shipping documentation, duty/VAT, commodity codes, HMRC, exchange rates.
• Brand ambassador who lives and breathes the company values.
• Uses own initiative and thrives in working independently but can identify when support is required.
• Excellent communication and customer care skills.
• Excellent organisation and administration skills.
• Be prepared to take on a variety of tasks.
• Attention to detail.

Responsibilities

• Process customer orders end to end - receipt, stock availability, invoicing.
• Respond to new customer enquiries and build relationships with existing customers.
• Coordinate with carriers and freight forwarders.
• Process sales and purchase orders, delivery notes, invoices and related paperwork.
• Facilitate tracking of packages.
• Process shipping paperwork, freight reviews, audits and damaged goods.
• Maintain customer files on SAP and related software.
• Keep up to date product information files and customer pricing information
• Answer general office emails and calls as well as office admin tasks such as filing and organising office supplies.

Skills

Email & MS Office

Customer care

Organisation

Communication

Independence

Tools

SAP

Job description

A varied and hands on role as a Spanish Speaking Sales & Logistics Coordinator for a major manufacturer, based near Scunthorpe.

• Processing customer orders accurately from end to end - receipt, stock availability, invoicing.
• Responding to new customer enquiries and building strong relationships with existing customers.
• Coordinate with carriers and freight forwarders.
• Processing sales and purchase orders, delivery notes, invoices and any other necessary paperwork.
• Facilitating tracking of packages.
• Processing shipping paperwork, freight reviews, audits and damaged goods.
• Maintaining customer files on SAP and related software.
• Keep up to date product information files and customer pricing information
• Answering general office emails and calls as well as office admin roles such as filing, organising office supplies etc.

THE CANDIDATE:

Qualifications, skills and experience:

• Proficient on email, Word and Excel.
• Experience with SAP desirable.
• Experience working in a fast paced sales and logistics office environment and is capable of making quick decisions that are right for the company and the customer.
• Good understanding of the transit of goods from overseas, import and export documentation.
• Good understanding of shipping documentation, duty/VAT, commodity codes, HMRC, exchange rates etc.
• Brand ambassador who lives and breathes the company values.
• Uses own initiative and thrives in being able to work independently but can identify when support is required.
• Excellent communication and customer care skills.
• Excellent organisation and administration skills.
• Be prepared to take on a variety of tasks.
• Attention to detail.

Edwards & Pearce is an Equal Opportunities Employer.