Sales & logistics Coordinator

Kinetic Office Recruitment; City of Edinburgh; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Hybrid working after probation

Annual profit share bonus

Job summary

Kinetic Office Recruitment in Edinburgh is seeking a Sales & Logistics Coordinator with hybrid working after probation. Salary £30,000 - £35,000 plus annual profit share bonus. Standard hours Monday to Friday, 9am–5pm.

The role involves handling enquiries, pricing, order updates, supplier coordination, and delivering excellent customer service within a friendly, professional team.

Qualifications

• Previous relevant experience in a similar sales support role (order processing, logistics, sales admin).
• Understanding of the sales and purchase process.
• Strong administration, organisation and time management skills.

Responsibilities

• Respond to customer sales enquiries via phone and email.
• Provide pricing, product availability, order updates and samples.
• Process customer and supplier purchase orders.
• Coordinate delivery of materials.
• Manage open orders and deliveries.
• Liaise with suppliers and logistics partners.
• Attend customer and supplier visits as needed.
• Handle invoice queries and credit requests.
• Support other sales coordinators.
• Maintain customer and supplier database.
• Coordinate hospitality, travel and accommodation for regional events.
• Front of house cover for meetings.
• Any other duties deemed necessary by management.

Skills

Order processing

Logistics coordination

Sales support

CRM software

Microsoft Office

Telephone handling

Communication

Numeracy

Tools

CRM software

Microsoft Office

Job description

Sales & logistics Coordinator

Edinburgh – hybrid working available after probation

£30,000 - £35,000 (plus annual profit share bonus)

Mon - Fri, 9am - 5pm

Overview:

Our well-established client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business.

Duties for the Sales & logistics Coordinator will involve:

• Responding to incoming customer sales enquiries and general enquiries - via telephone / email
• Providing pricing, product availability, order updates and samples as requested.
• Process customer and supplier purchase orders
• Coordinate delivery of materials
• To manage the open orders / deliveries
• To liaise with supplier and logistics partners
• Reporting to the sales team / business
• To attend on an ad-hoc basis customer and supplier visits
• Handle invoice queries and credit requests
• To provide back up and support to other sales support coordinators
• Working with key contacts at main suppliers to ensure order book is up to date
• Coordinating hospitality, travel and accommodation requirements for regional events and functions
• Front of house cover for internal and external office meetings
• Update and maintain the customer and supplier database
• Any other duty deemed necessary by the management team to assist in

Essential Experience for the Sales Support Coordinator - this must be clearly demonstrated on your CV

• Previous relevant experience in a similar sales support role i.e order processing, logistics, sales admin, sales support etc
• Knowledge and understanding of the sales and purchase process
• Good administration, organisation, and time management skills
• Well-developed telephone call handling skills
• Excellent communication and writing skills
• Excellent numeracy skills
• Ability to work accurately and quickly with attention to detail
• Ability to work under pressure and make correct decisions
• Excellent computer skills – Microsoft Office and CRM systems
• Managing resources effectively
• Team player, excellent interpersonal skills, and the ability to work well with others
• Must reside within a commutable distance from the office

Further Details:

• 35 hour working week, Monday - Friday 9-5
• 25 days holiday plus Bank Holidays with option to purchase further holidays and holidays increasing over time
• Annual company bonus scheme