Export Sales and Logistics Co-ordinator

RGH-Global Ltd; Basildon; On-site; GBP 21,562 - 26,354; Full time

Job summary

RGH-Global Ltd in Basildon, Essex, is recruiting an Export Sales & Logistics Co-ordinator to join our Sales Office. You will manage offshore accounts, support field‑based Account Managers and ensure efficient export operations.

This permanent, on‑site role runs Monday–Friday 09:00–17:00 with a salary of £23,958.38 per annum. The ideal candidate has export/logistics experience, strong Excel skills and attention to detail.

Qualifications

• Previous experience in an export, logistics, sales support or coordination role.
• Excellent organisational skills with the ability to prioritise a varied workload.
• Strong working knowledge of Microsoft Word and Excel.
• Confident and professional communication skills, both written and verbal.
• Experience with order processing and customer account management.
• A proactive and team‑focused approach with good attention to detail.
• Experience with shipping documentation and export compliance is advantageous.
• German or French language skills are beneficial but not essential.

Responsibilities

• Managing and maintaining a portfolio of offshore accounts, acting as the primary point of contact for day‑to‑day enquiries
• Providing sales and administrative support to field‑based Account Managers
• Preparing shipping documentation and ensuring compliance with customer and regulatory requirements
• Processing orders and managing dispatch efficiently and accurately
• Processing sample requests and managing customer bookings via phone and email
• Maintaining back orders and keeping customers updated on the progress of their shipments
• Setting up new accounts and delivery keys on internal systems
• Creating orders from spreadsheets and emails and liaising with internal departments on bookings and orders
• Booking direct containers and coordinating deliveries
• Processing paperwork for drivers as part of the wider team
• Providing support to the Team Leader and other members of the Sales Office team

Skills

Export logistics experience

Microsoft Word

Microsoft Excel

Communication skills

Order processing

Customer account management

Attention to detail

Teamwork

Shipping documentation

Export compliance

German language

French language

Tools

Microsoft Word

Microsoft Excel

Job description

Export Sales & Logistics Co-ordinator

Location: Basildon, Essex Contract Type: Permanent Hours: Monday – Friday, 09:00 – 17:00 (Onsite) Salary: £23,958.38 per annum

About the Role

We are working with a well-established, UK-based importer and wholesale distributor to recruit an Export Sales & Logistics Co‑ordinator to join their Sales Office team in Basildon. This is an exciting opportunity to join a busy, fast‑paced team within one of the UK’s leading wholesale distribution businesses. The successful candidate will be responsible for managing and maintaining a portfolio of offshore accounts, providing essential support to field‑based Account Managers, and ensuring the highest levels of customer service are delivered across all export operations.

Key Responsibilities

• Managing and maintaining a portfolio of offshore accounts, acting as the primary point of contact for day‑to‑day enquiries
• Providing sales and administrative support to field‑based Account Managers
• Preparing shipping documentation and ensuring compliance with customer and regulatory requirements
• Processing orders and managing dispatch efficiently and accurately
• Processing sample requests and managing customer bookings via phone and email
• Maintaining back orders and keeping customers updated on the progress of their shipments
• Setting up new accounts and delivery keys on internal systems
• Creating orders from spreadsheets and emails and liaising with internal departments on bookings and orders
• Booking direct containers and coordinating deliveries
• Processing paperwork for drivers as part of the wider team
• Providing support to the Team Leader and other members of the Sales Office team

What We’re Looking For

• Previous experience in an export, logistics, sales support or coordination role
• Excellent organisational skills with the ability to prioritise a varied workload
• Strong working knowledge of Microsoft Word and Excel
• Confident and professional communication skills, both written and verbal
• Experience with order processing and customer account management
• A proactive and team‑focused approach with good attention to detail
• Experience with shipping documentation and export compliance is advantageous
• German or French language skills are beneficial but not essential

Why Apply?

• Competitive salary of £23,958.38 per annum
• Permanent opportunity with a long‑established and growing business
• A varied and hands‑on role within a supportive team environment
• Monday to Friday working pattern, no weekends
• Based in Basildon, Essex