Casual Spa Receptionist

Celtic Manor Resort; Saundersfoot; On-site; GBP 17,000 - 22,000; Part time

Job summary

St Brides Spa Hotel in Saundersfoot, Pembrokeshire, UK is seeking a Casual Spa Therapist to deliver luxury 5-star treatments with personal care and attention. You will maintain serene treatment rooms, complete consultation and prescription cards, and support the spa team to ensure a flawless guest journey.

Experience with VTCT NVQ Level 3 Beauty Therapy or Massage is preferred, with excellent communication skills and stamina to provide up to 8 hours of treatments daily.

Qualifications

• VTCT NVQ Level 3 Beauty Therapy and/or Massage Therapy required.
• Experience in a college salon or similar practical environment.
• Excellent communication skills with guests and colleagues.
• Ability to deliver up to 8 hours of treatments per day.
• Commitment to high-quality, personalised treatments.

Responsibilities

• Deliver luxury treatments to 5-star standards and tailor to guest needs.
• Maintain immaculate treatment rooms and hygiene standards.
• Complete consultation and prescription cards before and after each treatment.
• Monitor equipment and report maintenance needs.
• Restock treatment rooms according to stock procedures.
• Support colleagues and coordinate with reception for a smooth guest journey.
• Promote spa promotions and help meet personal and team targets.
• Attend required trainings and stay updated with protocols.

Skills

Communication skills

Stamina

Guest service

Education

VTCT NVQ Level 3 Beauty Therapy and/or Massage Therapy

Job description

Saundersfoot, Pembrokeshire, United Kingdom

JOB TITLE – Casual Spa Therapist

DEPARTMENT – Spa

CONTRACTTYPE – Casual

HOURS – As and when required basis

LOCATION – St Brides Spa Hotel

ID – req6903

OVERVIEW

Join the ‘GreatestStory in Hospitality’ by becoming one of our Spa Hospitality Heroes,based at the stunning St Brides Spa Hotel — where relaxation, coastalcalm and exceptional guest care come together.

As a CasualSpa Therapist, you will deliver consistently exceptional 5 startreatments, tailored to each guest with genuine care and attention. Yourpassion for wellbeing, beauty and service excellence will ensure every guestleaves feeling restored, uplifted and fully cared for. You’ll play an important part inmaintaining our spa’s serene environment, upholdingindustry-leading treatment standards, and contributing to the smooth day‑to‑dayflow of our treatment rooms.

OUR IDEAL HERO WILL HAVE

• VTCT NVQ Level 3 Beauty Therapyand/or Massage Therapy (minimum entry level)
• Experience working in a collegesalon or equivalent practical environment
• Excellent communication skills,comfortable speaking with guests and colleagues alike
• The stamina and capability toconfidently deliver up to 8 hours of treatments per day
• Commitment to delivering high‑quality,detailed and personalised treatments every time
• Desirableextras:
• Training or experience with brands such as TEMPLESPA or VOYA, Hot StonesMassage, Reflexology, or experience within a 5 star luxury spa environment.

IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL

• Deliver a full range of luxury treatmentsto 5star standards, always tailoring your approach to guest needs
• Maintain immaculate treatment rooms,hygiene standards and professional presentation at all times
• Ensure consultation and prescription cardsare accurately completed before and after each treatment
• Monitor equipment and report anymaintenance needs promptly to the spa leadership team
• Restock treatment rooms by following stockrequisition procedures to maintain full readiness
• Support colleagues, communicate effectivelywith reception, and contribute to a smooth guest journey
• Promote spa promotions and events, andcontribute to achieving personal and team retail/treatment targets
• Attend required training, briefings andmeetings, staying up to date with protocols, standards and new initiatives

RECRUITMENTINFO

We may close this vacancy early if wereceive a high number of applications, so please submit yours as soon aspossible.

Applicants must have the legal right to work in the UK and will be requiredto provide documentation in line with Home Office guidance.

We welcome applicants from all backgrounds and are committed to an inclusiveand fair recruitment process for everyone.