Spa Therapist

La Bonne étape; Bala; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Share of gratuities

Free on-site parking

Relais & Châteaux discounted stays

Pride of Britain discounted stays

Opportunities for further training

Job summary

Palé Hall in Snowdonia National Park seeks a dedicated Spa Therapist to join the brand-new Palé Hall Spa & Gym team. You will deliver personalised treatments while upholding the highest standards of comfort, relaxation, and wellbeing for our discerning guests.

Working in a luxury five-star setting, you will operate with a professional, warm approach and play a key role in shaping the reputation of our spa, contributing to ongoing guest care and flawless service.

Qualifications

• Recognised Level 3 beauty or massage qualification (or equivalent).
• Previous experience in a luxury spa or wellness environment is preferred.
• Strong treatment skills with attention to detail and a genuine passion for holistic wellbeing.
• Excellent communication, guest-care, and interpersonal skills.
• Professional, calm, and well-presented, with the ability to work independently and as part of a team.
• Commitment to maintaining exceptional standards of hygiene and service.

Responsibilities

• Provide a wide range of high-quality spa treatments including massages, facials, and body therapies.
• Deliver exceptional guest care, ensuring a calm, welcoming, and luxurious experience at all times.
• Maintain treatment rooms, therapy equipment, and spa areas to the highest hygiene and presentation standards.
• Advise guests on aftercare, treatment benefits, and suitable home-care products.
• Support spa reception and guest flow when required, ensuring smooth daily operations.
• Uphold all health, safety, and sanitation regulations.
• Assist with the opening and closing procedures for the spa and gym.
• Maintain accurate treatment records and support the management team with stock control.

Skills

Spa treatments

Guest care

Communication

Hygiene

Education

Level 3 Beauty or Massage

Job description

A Rare Opportunity in a Remarkable Setting

Set against the stunning backdrop of Snowdonia National Park, Palé Hall is a destination for luxury and refined service. This historic Victorian mansion, home to 22 exquisite bedrooms, is at the start of a significant new chapter – with bold ambitions to become one of the UK’s leading country house hotels, renowned for fine dining and exceptional hospitality.

Work in one of the UK’s top Five Red Star country house hotels

Supportive, inspiring environment with opportunities for career growth

Be part of a project with genuine ambition and creativity at its heart

As a Spa Therapist at our brand-new Palé Hall Spa & Gym, you will deliver exceptional, personalised treatments while ensuring guests experience the highest standards of comfort, relaxation, and wellbeing. You will embody our values of professionalism, warmth, and excellence, playing a key role in shaping the reputation of our new wellness offering.

Key Responsibilities

Provide a wide range of high-quality spa treatments including massages, facials, and body therapies.

Deliver exceptional guest care, ensuring a calm, welcoming, and luxurious experience at all times.

Maintain treatment rooms, therapy equipment, and spa areas to the highest hygiene and presentation standards.

Advise guests on aftercare, treatment benefits, and suitable home-care products.

Support spa reception and guest flow when required, ensuring smooth daily operations.

Uphold all health, safety, and sanitation regulations.

Assist with the opening and closing procedures for the spa and gym.

Maintain accurate treatment records and support the management team with stock control.

Qualifications

Requirements

Recognised Level 3 beauty or massage qualification (or equivalent).

Previous experience in a luxury spa or wellness environment is preferred.

Strong treatment skills with attention to detail and a genuine passion for holistic wellbeing.

Excellent communication, guest-care, and interpersonal skills.

Professional, calm, and well-presented, with the ability to work independently and as part of a team.

Commitment to maintaining exceptional standards of hygiene and service.

Additional Information

What We Offer

Share of gratuities.

Supportive and collaborative team environment.

Free on-site parking.

Relais & Châteaux and Pride of Britain discounted stays.

Opportunities for further training, development, and brand partnerships