Spa Therapist

Relais & Châteaux; Bala; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Share of gratuities

Free on-site parking

Discounted Relais & Châteaux stays

Opportunities for training and brand-­

Private team environment

Job summary

Relais & Châteaux in North Wales invites applications for a Spa Therapist at Palé Hall Spa & Gym, a luxury mansion hotel in Snowdonia. You will deliver personalised spa treatments, ensuring guests experience comfort, relaxation and wellbeing.

The role supports a brand-new wellness offering with a professional, warm and excellence-driven ethos. Joining a remarkable project, you will contribute to highest standards of hygiene, guest care, and stock control while collaborating with a motivated

Qualifications

• Recognised Level 3 beauty or massage qualification (or equivalent).
• Previous experience in a luxury spa or wellness environment is preferred.

Responsibilities

• Provide a wide range of high-quality spa treatments including massages, facials, and body therapies.
• Deliver exceptional guest care, ensuring a calm, welcoming, and luxurious experience at all times.
• Maintain treatment rooms, therapy equipment, and spa areas to the highest hygiene and presentation standards.
• Advise guests on aftercare, treatment benefits, and suitable home-care products.
• Support spa reception and guest flow when required, ensuring smooth daily operations.
• Uphold all health, safety, and sanitation regulations.
• Assist with the opening and closing procedures for the spa and gym.
• Maintain accurate treatment records and support the management team with stock control.

Skills

Excellent communication

Guest care

Interpersonal skills

Attention to detail

Education

Level 3 Beauty or Massage qualification

Job description

Spa Therapist

Palé Hall, North Wales

A Rare Opportunity in a Remarkable Setting

Set against the stunning backdrop of Snowdonia National Park, Palé Hall is a destination for luxury and refined service. This historic Victorian mansion, home to 22 exquisite bedrooms, is at the start of a significant new chapter – with bold ambitions to become one of the UK’s leading country house hotels, renowned for fine dining and exceptional hospitality.

Why Palé Hall?

• Work in one of the UK’s top Five Red Star country house hotels
• Supportive, inspiring environment with opportunities for career growth
• Be part of a project with genuine ambition and creativity at its heart

Visit: www.palehall.co.uk
Follow us: @palehallhotel on Instagram

Role Overview

As a Spa Therapist at our brand-new Palé Hall Spa & Gym, you will deliver exceptional, personalised treatments while ensuring guests experience the highest standards of comfort, relaxation, and wellbeing. You will embody our values of professionalism, warmth, and excellence, playing a key role in shaping the reputation of our new wellness offering.

Key Responsibilities

• Provide a wide range of high-quality spa treatments including massages, facials, and body therapies.
• Deliver exceptional guest care, ensuring a calm, welcoming, and luxurious experience at all times.
• Maintain treatment rooms, therapy equipment, and spa areas to the highest hygiene and presentation standards.
• Advise guests on aftercare, treatment benefits, and suitable home-care products.
• Support spa reception and guest flow when required, ensuring smooth daily operations.
• Uphold all health, safety, and sanitation regulations.
• Assist with the opening and closing procedures for the spa and gym.
• Maintain accurate treatment records and support the management team with stock control.

Requirements

• Recognised Level 3 beauty or massage qualification (or equivalent).
• Previous experience in a luxury spa or wellness environment is preferred.
• Strong treatment skills with attention to detail and a genuine passion for holistic wellbeing.
• Excellent communication, guest-care, and interpersonal skills.
• Professional, calm, and well-presented, with the ability to work independently and as part of a team.
• Commitment to maintaining exceptional standards of hygiene and service.

What We Offer

• Competitive salary.
• Share of gratuities.
• Supportive and collaborative team environment.
• Free on-site parking.
• Relais & Châteaux and Pride of Britain discounted stays.
• Opportunities for further training, development, and brand partnerships