Luxury Spa Therapist — Five-Star Country House Spa

Relais & Châteaux; Bala; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Share of gratuities

Free on-site parking

Discounted Relais & Châteaux stays

Opportunities for training and brand-­

Private team environment

Job summary

Relais & Châteaux in North Wales invites applications for a Spa Therapist at Palé Hall Spa & Gym, a luxury mansion hotel in Snowdonia. You will deliver personalised spa treatments, ensuring guests experience comfort, relaxation and wellbeing.

The role supports a brand-new wellness offering with a professional, warm and excellence-driven ethos. Joining a remarkable project, you will contribute to highest standards of hygiene, guest care, and stock control while collaborating with a motivated

Qualifications

• Recognised Level 3 beauty or massage qualification (or equivalent).
• Previous experience in a luxury spa or wellness environment is preferred.

Responsibilities

• Provide a wide range of high-quality spa treatments including massages, facials, and body therapies.
• Deliver exceptional guest care, ensuring a calm, welcoming, and luxurious experience at all times.
• Maintain treatment rooms, therapy equipment, and spa areas to the highest hygiene and presentation standards.
• Advise guests on aftercare, treatment benefits, and suitable home-care products.
• Support spa reception and guest flow when required, ensuring smooth daily operations.
• Uphold all health, safety, and sanitation regulations.
• Assist with the opening and closing procedures for the spa and gym.
• Maintain accurate treatment records and support the management team with stock control.

Skills

Excellent communication

Guest care

Interpersonal skills

Attention to detail

Education

Level 3 Beauty or Massage qualification

Job description

Relais & Châteaux in North Wales invites applications for a Spa Therapist at Palé Hall Spa & Gym, a luxury mansion hotel in Snowdonia. You will deliver personalised spa treatments, ensuring guests experience comfort, relaxation and wellbeing.

The role supports a brand-new wellness offering with a professional, warm and excellence-driven ethos. Joining a remarkable project, you will contribute to highest standards of hygiene, guest care, and stock control while collaborating with a motivated