Spa Receptionist - Welcoming Host with Growth & Perks

Thwaites; Kettering; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Health cash plan

Employee discounts

Apprenticeships available

Life assurance

Training programmes

Job summary

Thwaites is seeking a Spa Receptionist to be the public face of our spa, delivering a warm, friendly welcome in a busy, vibrant environment. You will greet guests with a smile, deliver high levels of hospitality, upsell treatments and products, and inform guests about spa facilities while following established procedures.

You will handle guest needs calmly and professionally. In return, we offer a competitive salary negotiable by experience, 28 days annual leave, health cash plan, staff

Qualifications

• Excellent communication and a warm, welcoming demeanor.
• Strong hospitality and guest-facing skills.
• Ability to upsell treatments and products in a tactful manner.

Responsibilities

• Greet guests with a welcoming smile.
• Provide the highest level of hospitality.
• Upsell treatments, products and spa facilities.
• Inform guests about spa facilities and offer advice.
• Ensure spa procedures are followed.

Skills

Excellent communication

Hospitality

Guest relations

Upselling

Job description

Thwaites is seeking a Spa Receptionist to be the public face of our spa, delivering a warm, friendly welcome in a busy, vibrant environment. You will greet guests with a smile, deliver high levels of hospitality, upsell treatments and products, and inform guests about spa facilities while following established procedures.

You will handle guest needs calmly and professionally. In return, we offer a competitive salary negotiable by experience, 28 days annual leave, health cash plan, staff