Spa Receptionist, Part Time (Fixed Term)

Iconic; Broadway; Remoto; GBP 14.000 - 17.000; Part-time

Vantaggi offerti da questo lavoro

£15,862 annual salary, 24 hours per we

Annual service charge (non-contractual

Meals included on duty

Employee recognition awards

Cashback healthcare cover after probat

Continued career development with cert

Generous friends and family rate at an

25% discount on all food and beverage

Discount on spa treatment and products

Refer a friend incentive

Team social events, seasonal gifts and

Descrizione del lavoro

The Lygon Arms Hotel in Broadway village invites a Spa Receptionist to join our team. Manage spa and fitness bookings, and welcome guests in a warm, professional manner.

Shifts vary from early to late, including weekends; opportunities to develop skills through recognised training and to enjoy staff benefits such as meals on duty and discounts.

Experience in a spa or hotel reception is helpful; strong attention to detail and clear communication with colleagues are valued.

Competenze

• Experience in a spa environment is desirable.
• Experience in a hotel/reception environment is advantageous.
• Keen eye for detail, strong organizational skills, and confident communication with the team.

Mansioni

• Manage treatment, spa day, and fitness bookings.
• Open and close the spa confidently.
• Complete reception admin tasks with pride and to the highest standard.
• Assist with cashing up and voucher/brochure enquiries as needed.
• Show potential new members and guests around the spa, highlighting all the exciting details.
• Answer the phone promptly and assist with enquiries.
• Ensure the smooth running of treatment rooms and allocate rooms to therapists fairly.
• Collaborate with spa therapists, leisure attendants, and hotel staff, sharing necessary information professionally.
• Monitor lone swimmers and other spa guests, and check pool chemical levels to ensure safety.

Conoscenze

Spa experience

Hotel reception

Attention to detail

Descrizione del lavoro

Join Our Team at The Lygon Arms Hotel!

Nestled in the heart of Broadway village, often called ‘the jewel of the Cotswolds,’ The Lygon Arms Hotel is a historic coaching inn with a rich heritage. Our tranquil spa, 86 unique bedrooms, secluded gardens, and relaxed dining experiences offer countless ways to enjoy the serene countryside.

What's in it for you?

• £15,862 annual salary, 24 hours per week
• Annual service charge (non-contractual) - circka 2,5k per year
• Meals included on duty
• Employee recognition awards
• Cashback healthcare cover after probation
• Continued career development with recognised training providers
• Generous friends and family rate at Iconic Luxury Hotels
• 25% discount on all food and beverage
• Discount on spa treatment and products
• Refer a friend incentive
• Team social events, seasonal gifts and much more…

Role Details:

• Shifts: Various shifts between 6am – 10pm, including weekends (3 days out of 7)

About the Spa Receptionist Role:

• Manage treatment, spa day, and fitness bookings
• Follow procedures for opening and closing the spa confidently
• Complete all reception admin tasks with pride and to the highest standard
• Assist with cashing up and voucher/brochure enquiries as needed
• Show potential new members and guests around the spa, highlighting all the exciting details
• Answer the phone promptly and assist with enquiries
• Ensure the smooth running of treatment rooms and allocate rooms to therapists fairly
• Collaborate with spa therapists, leisure attendants, and hotel staff, sharing necessary information professionally
• Monitor lone swimmers and other spa guests, and check pool chemical levels to ensure safety

About You:

• Experience in a spa environment is desirable
• Experience in a hotel/reception environment is advantageous
• Keen eye for detail, strong organizational skills, and confident communication with the team