Spa Receptionist — Luxury Hotel Spa, Meals on Duty

Iconic Hotels & Resorts; Broadway; Remote; GBP 14,000 - 17,000; Part time

Benefits offered by this job

£15,862 annual salary, 24 hours per we

Annual service charge (non-contractual

Meals included on duty

Employee recognition awards

Cashback healthcare cover after probat

Continued career development with cert

Generous friends and family rate at an

25% discount on all food and beverage

Discount on spa treatment and products

Refer a friend incentive

Team social events, seasonal gifts and

Job summary

The Lygon Arms Hotel in Broadway village invites a Spa Receptionist to join our team. Manage spa and fitness bookings, and welcome guests in a warm, professional manner.

Shifts vary from early to late, including weekends; opportunities to develop skills through recognised training and to enjoy staff benefits such as meals on duty and discounts.

Experience in a spa or hotel reception is helpful; strong attention to detail and clear communication with colleagues are valued.

Qualifications

• Experience in a spa environment is desirable.
• Experience in a hotel/reception environment is advantageous.
• Keen eye for detail, strong organizational skills, and confident communication with the team.

Responsibilities

• Manage treatment, spa day, and fitness bookings.
• Open and close the spa confidently.
• Complete reception admin tasks with pride and to the highest standard.
• Assist with cashing up and voucher/brochure enquiries as needed.
• Show potential new members and guests around the spa, highlighting all the exciting details.
• Answer the phone promptly and assist with enquiries.
• Ensure the smooth running of treatment rooms and allocate rooms to therapists fairly.
• Collaborate with spa therapists, leisure attendants, and hotel staff, sharing necessary information professionally.
• Monitor lone swimmers and other spa guests, and check pool chemical levels to ensure safety.

Skills

Spa experience

Hotel reception

Attention to detail

Job description

The Lygon Arms Hotel in Broadway village invites a Spa Receptionist to join our team. Manage spa and fitness bookings, and welcome guests in a warm, professional manner.

Shifts vary from early to late, including weekends; opportunities to develop skills through recognised training and to enjoy staff benefits such as meals on duty and discounts.

Experience in a spa or hotel reception is helpful; strong attention to detail and clear communication with colleagues are valued.