Spa Receptionist

TN United Kingdom; Bristol; On-site; GBP 20,000 - 28,000; Full time

Job summary

An established industry player seeks a warm and professional Spa Receptionist to join their team in a tranquil setting. This role is pivotal in creating a welcoming atmosphere for guests, ensuring that every interaction is handled with care and attention. You will manage bookings, coordinate with therapists, and maintain an impeccable reception area. With opportunities for training and career development within a luxury hospitality group, this position offers a beautiful working environment and staff discounts on treatments. If you are passionate about delivering exceptional service, this is the perfect opportunity for you.

Benefits

Complimentary use of selected spa facilities

Staff discounts on treatments and retail products

Meals on duty

Uniform provided

Training and career development opportunities

Qualifications

• Previous experience as a spa receptionist is essential.
• Immaculate personal presentation and a calm, welcoming demeanour.

Responsibilities

• Greet all spa guests with warmth and professionalism.
• Manage appointment bookings and client profiles with accuracy.

Skills

Spa Software (e.g., Premier Spa)

Communication Skills

Organisational Skills

Multitasking Skills

Tools

Spa Software

Job description

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Are you a warm, professional, and experienced spa receptionist looking for your next opportunity in a peaceful and luxurious environment? We’re looking for someone just like you to join our team at HarSPA Bristol, where wellness meets excellence.

About the Role

As a Spa Receptionist, you will be the welcoming face of our spa. Your professionalism, attention to detail, and impeccable guest service will be key to delivering the exceptional standards our guests and members expect.

Key Responsibilities

• Greet all spa guests with warmth and professionalism.
• Manage appointment bookings, spa software, and client profiles with accuracy and efficiency.
• Coordinate smoothly with spa therapists and hotel departments.
• Handle payments, vouchers, and guest queries.
• Maintain a serene, well-presented reception area.

Requirements

• Availability to work early mornings, evenings, weekends, and holidays.
• Confident in using spa software (e.g., Premier Spa).
• Exceptional communication, organisational, and multitasking skills.
• Immaculate personal presentation and a calm, welcoming demeanour.
• Previous experience in a spa receptionist role is essential.

What We Offer

• A beautiful working environment.
• Complimentary use of selected spa facilities.
• Staff discounts on treatments and retail products.
• Training and career development opportunities within a luxury hospitality group.
• Meals on duty and uniform provided.

Join Our Team

If you have the experience and passion to deliver exceptional service in a tranquil setting, we’d love to hear from you.