Front of House Receptionist

Frazer-Nash Consultancy; Bristol; On-site; GBP 26,000 - 28,000; Full time

Job summary

An established industry player is seeking a Front of House Receptionist for a 6-month fixed-term contract in a vibrant office in Bristol. This role is ideal for an outgoing individual who thrives in a fast-paced environment and enjoys interacting with people. You'll be the first point of contact, managing visitor experiences and supporting the smooth operation of the office. With a competitive salary and a supportive work culture, this position offers an excellent opportunity for professional development and a chance to contribute to a dynamic team. If you have a passion for customer service and a knack for organization, this could be the perfect role for you.

Benefits

25 days holiday plus optional additional days

Company pension scheme

Professional development opportunities

Life assurance and private healthcare

Bonus scheme linked to company performance

Cycle to work scheme

Rail ticket loans

Supportive work culture

Flexible working options

Enhanced parental benefits

Qualifications

• Experience in a reception desk role in a professional environment.
• Strong communication and organizational skills are essential.

Responsibilities

• Provide professional front of house reception service.
• Manage meeting room bookings and cater to visitors.
• Support general administrative tasks.

Skills

Customer Service

Communication Skills

Organizational Skills

IT Skills

Interpersonal Skills

Tools

PCs

Job description

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Job Title

Front of House Receptionist - 6 Month Fixed Term Contract

Salary

£26,000 to £28,000 per annum depending on experience

Location

Bristol - This role is office-based Monday – Friday

Working Pattern

9am to 5.30pm with the ability to be flexible

Application Deadline

Closing date for this role is 31st May. Early applications are encouraged as the role may close earlier if sufficient applications are received.

Role Overview

We have a great opportunity to join our busy Workplace Team. The role involves providing front of house services within a fast-paced office environment, ensuring a professional and effective customer service experience. You will support the local office, group leaders, project and business managers, visitors, and contractors to ensure smooth operations of our front of house and meeting room facilities.

Responsibilities

1. Maintaining a professional front of house reception service
2. Meeting and greeting visitors
3. Issuing and managing visitor passes
4. Answering calls and being the first point of contact for the business
5. Arranging taxis for staff and visitors
6. Managing meeting room bookings and standards
7. Catering bookings and service
8. Managing incoming/outgoing post and couriers
9. Supporting general administrative tasks related to workplace operations

Minimum Requirements

• Experience working on a reception desk in a professional, fast-paced environment
• Outgoing and friendly personality with a desire to meet new people
• Ability to build rapport quickly and effectively
• Willingness to adapt to changing business practices
• Excellent IT skills and competence in working efficiently on PCs
• Strong communication, interpersonal, and organizational skills
• Self-motivated, able to work on own initiative, with attention to detail
• Effective prioritization skills and ability to work under pressure to meet deadlines
• Good team player

Benefits

• Competitive salary with annual reviews
• 25 days holiday plus optional additional days
• Supportive work culture and flexible working options
• Enhanced parental benefits
• Company pension scheme
• Professional development opportunities
• Life assurance and private healthcare
• Bonus scheme linked to company performance
• Support for professional memberships and development
• Cycle to work scheme and rail ticket loans
• And other tailored optional benefits

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Business Consulting and Services