Spa Manager

Champneys; Ashford; On-site; GBP 30,000 - 45,000; Full time

Job summary

Champneys, un leader dans le bien-être, recherche un Spa Manager dédié pour assurer la gestion efficace du département de traitement. Le candidat idéal maximisera les revenus et veillera à la satisfaction des clients tout en formant l'équipe à des normes élevées. Rejoignez-nous et participez à l'héritage d'une entreprise qui valorise la santé et le bien-être.

Benefits

Incentives de santé et bien-être

Expériences Champneys (séjour ou journée spa)

Accès à l'application pour les documents essentiels

Événements motivants et engageants

Réductions sur les séjours et produits Champneys

Uniforme professionnel

Qualifications

• Minimum NVQ Level 3 in Beauty.
• Spa Management qualification desirable but not essential.
• Good overall standard of education.

Responsibilities

• Maximise revenues through effective booking and room utilization in the spa.
• Ensure the smooth running of the treatment department.
• Train the team to provide excellent guest service.

Skills

Gestion des équipes

Satisfaction client

Planification des traitements

Education

NVQ niveau 3 en beauté

Qualification en gestion de spa

Bon niveau d'éducation générale

Job description

Champneys Eastwell Manor

Contract: Full Time

Salary: Salary based on experience

When we opened our doors in 1925 Champneys was England’s first Health Spa, founded on the philosophy that Health, Beauty and Wellbeing are inextricably intertwined. For the last 90 years we’ve been spa pioneers embracing the latest techniques to craft products and treatments that renew you; mind body and soul.

Our passion is health and wellbeing and we know our therapists are at the heart of that vision, with that in mind we proudly have exceptional training journeys for all our therapists. We have in house trainers that are there to ensure our therapists reach their full potential and progress with us, you will be an ambassador for this development.

We offer state of the art facilities within all of our resorts and hotels, boasting modern and stylish Spa’s.

Some duties and responsibilities include;

• Maximise revenues through effective booking and room utilization in the spa.
• Deliver weekly revenue and payroll actuals vs forecast and budget.
• You will ensure the smooth running of the treatment department and provide effective professional management to your team with regards to training, standards and reaching sales targets.
• With guest satisfaction at the forefront of what we do, you will ensure guest schedules are suitable and extra care is taken when planning a guests stay.
• You will ensure your team are trained to the highest standard and are there to assist our guests with any needs they may have throughout their stay with us and ensure they leave wanting more!
• To have a thorough working knowledge of all products and treatments within the spa and oversee training matrixes.
  
  

We Require You To Be Qualified In The Following

• Minimum NVQ Level 3 in Beauty
• Spa Management qualification desirable but not essential
• Good overall standard of education
  
  

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our Hotels or Resorts
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform