Spa Bar Supervisor: Lead Service & Upsell in Luxury Spa

Recruit Genie; England; Presencial; GBP 26 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Staff meals

Free parking

Staff discounts

Health & wellbeing platform

Training & development access

Employee assistance program

Referral program

Discounts on spa products

Resumo da oferta

Sopwell House in Hertfordshire is seeking a Spa Bar Supervisor to manage the daily shift operation of the Sitting Room and ensure exceptional guest care. Lead and develop the team, maintain service standards, and support promotions to maximise revenue.

You will supervise staff, ensure allergen compliance, and coordinate rosters while upholding the high standards expected at this luxury country house.

Qualificações

• Previous supervisory experience in a bar, restaurant, or spa hospitality setting.
• Strong food & beverage knowledge with allergen compliance awareness.
• Confident leadership with ability to motivate and develop a team.
• Proactive, sales-focused approach to upselling and revenue growth.
• Excellent organisational skills and attention to detail.

Responsabilidades

• Manage the daily shift operation of the Sitting Room and guest care.
• Ensure staff are supervised and presented professionally at all times.
• Motivate the team through positive communication and regular appraisals.
• Maintain high standards of food and beverage service, including allergen compliance.
• Support promotions and upselling efforts to maximise revenue.
• Organise inventories and control losses; ensure cleanliness and maintenance.
• Plan team rotas and holiday requests to ensure adequate cover.

Conhecimentos

Supervisory experience

Leadership

Upselling

Organisation

Allergen knowledge

Descrição da oferta de emprego

Sopwell House in Hertfordshire is seeking a Spa Bar Supervisor to manage the daily shift operation of the Sitting Room and ensure exceptional guest care. Lead and develop the team, maintain service standards, and support promotions to maximise revenue.

You will supervise staff, ensure allergen compliance, and coordinate rosters while upholding the high standards expected at this luxury country house.