Spa Bar Supervisor

Recruit Genie; England; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Staff meals

Free parking

Staff discounts

Health & wellbeing platform

Training & development access

Employee assistance program

Referral program

Discounts on spa products

Job summary

Sopwell House in Hertfordshire is seeking a Spa Bar Supervisor to manage the daily shift operation of the Sitting Room and ensure exceptional guest care. Lead and develop the team, maintain service standards, and support promotions to maximise revenue.

You will supervise staff, ensure allergen compliance, and coordinate rosters while upholding the high standards expected at this luxury country house.

Qualifications

• Previous supervisory experience in a bar, restaurant, or spa hospitality setting.
• Strong food & beverage knowledge with allergen compliance awareness.
• Confident leadership with ability to motivate and develop a team.
• Proactive, sales-focused approach to upselling and revenue growth.
• Excellent organisational skills and attention to detail.

Responsibilities

• Manage the daily shift operation of the Sitting Room and guest care.
• Ensure staff are supervised and presented professionally at all times.
• Motivate the team through positive communication and regular appraisals.
• Maintain high standards of food and beverage service, including allergen compliance.
• Support promotions and upselling efforts to maximise revenue.
• Organise inventories and control losses; ensure cleanliness and maintenance.
• Plan team rotas and holiday requests to ensure adequate cover.

Skills

Supervisory experience

Leadership

Upselling

Organisation

Allergen knowledge

Job description

Spa Bar Supervisor

Full-time position

Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious 5-star, family-owned Georgian country house hotel offering timeless elegance and modern comfort. We're proud to be a place where exceptional service is delivered with warmth, pride and purpose.

At Sopwell House, we live by our Vision, Purpose and Values.

We are dedicated to creating a world of 'Perfect Contentment' for both our team members and guests alike, 'Spreading kindness one act at a time' along the way. Our team pride themselves on 'Performing with Drive and Serving with Soul' in everything we do.

Your role in our family:

• Manage the daily shift operation of the Sitting Room, ensuring consistent presentation and guest care
• Ensure the operation is adequately supervised and staff are appropriately presented at all times
• Motivate the team through positive communication and regular appraisals
• Ensure consistent standards of food and beverage service, including allergen compliance
• Support the introduction of sales promotions and encourage upselling at all times
• Organise regular inventories of operating equipment, minimising losses
• Ensure all areas are maintained in a clean, hygienic state, reporting any maintenance defects
• Organise team rotas and holiday requests, ensuring adequate cover at all times

What we're looking for

• Previous supervisory experience within a bar, restaurant or spa hospitality setting
• Strong food & beverage knowledge and awareness of allergen compliance
• Confident leadership skills with the ability to motivate and develop a team
• A proactive, sales-focused approach to upselling and maximising revenue
• Excellent organisational skills and attention to detail
• Flexibility to work shifts including evenings and weekends

The best bit:

• Learning and Development: Access our digital learning platform, and various courses to enhance your knowledge and skills
• Health & Wellbeing: Benefit from our interactive health and wellbeing platform and Employee Assistance Program.
• Health care cash plans: take advantage of our Health Care cash plan benefits, including 24-hours access to a GP.
• Discounted food and beverage, accommodation and spa for you and your family
• Discounts on Spa treatments and Spa days in our award-winning Cottonmill Spa
• Discount on Spa products
• Refer a Friend Scheme: earn up to £1,000 referral fee when you recommend someone to work with us
• Preferred Hotel Group discounted global hotel rates
• Free staff meals and parking

Equal Opportunities

We're committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at [e-mail]

Right to Work

Applicants must have the legal right to live and work in the UK. Proof of documentation will be required in line with the Asylum and Immigration Act 1996.