Luxury Spa Supervisor: Lead a Premium Wellness Team

Soho House via Caterer.com

Banbury

On-site

GBP 28,000 - 36,000

Full time

2 days ago

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Benefits offered by this job

Weekly Pay

Clothing Allowance

House Membership

50% off Food & Drink

Private Health & Dental Care

Life Assurance

Job summary

Soho House is seeking a Spa Supervisor to support daily spa operations and lead the team in delivering high-quality wellness services. You will help maintain a calm, luxurious environment for members and guests while meeting service standards and financial targets.

You will supervise, recruit, and train therapists, ensuring compliance with health and safety guidelines and brand protocols. A luxury spa background and strong leadership are essential.

Qualifications

Must hold a recognised spa/beauty therapy qualification.
Experience in luxury spa, hotel or private members club setting preferred.
Strong leadership and people management abilities.
Excellent interpersonal and guest service skills with attention to detail.

Responsibilities

Supervise daily spa operations; ensure efficiency, cleanliness and guest satisfaction.
Lead the spa team in delivering massage, facials and body treatments per brand protocols.
Assist with recruitment, onboarding and ongoing training of therapists and spa attendants.
Monitor compliance with health, safety, hygiene and licensing standards.
Maintain spa ambience and standards across treatment rooms, relaxation areas and changing facilities.

Skills

Spa supervision

Leadership

Guest service

Time management

Education

Spa therapy qualification

Job description

You will supervise, recruit, and train therapists, ensuring compliance with health and safety guidelines and brand protocols. A luxury spa background and strong leadership are essential.

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