Luxury Bar Supervisor - Lead & Elevate Guest Experience

Recruit Genie; St Albans; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Learning & Development

Health & Wellbeing

Health care cash plans

Staff discounts

Job summary

Sopwell House, set in Hertfordshire, is seeking a Bar Supervisor to support the Octagon Bar Manager in leading the bar team and delivering warm, high-quality guest experiences. The role involves staffing, stock control, and coaching staff to deliver exceptional cocktails and service.

Flexibility for evenings, weekends and holidays is required, with a focus on maintaining standards and driving sales in a luxury hotel environment.

Qualifications

• Previous supervisory experience within a bar or Food & Beverage environment, ideally in a luxury hotel.
• Strong product knowledge of cocktails, spirits and beverage service.
• Excellent guest service skills with a warm, personable manner.

Responsibilities

• Support the Octagon Bar Manager in supervising, training and developing the bar team to standards.
• Act as a guest service role model, creating a warm atmosphere for guest relations.
• Ensure the Cocktail Bar is stocked with our product range and trained staff.
• Handle guest feedback and complaints and identify opportunities to maximise sales.
• Get onto the floor during meals and peak times to support the team.
• Maintain service, sanitation and food handling standards across the department.
• Build open relationships with the wider Food & Beverage team.

Skills

Supervisory leadership

Product knowledge - cocktails

Guest service excellence

Team motivation and development

Tools

Stock management

Job description

Sopwell House, set in Hertfordshire, is seeking a Bar Supervisor to support the Octagon Bar Manager in leading the bar team and delivering warm, high-quality guest experiences. The role involves staffing, stock control, and coaching staff to deliver exceptional cocktails and service.

Flexibility for evenings, weekends and holidays is required, with a focus on maintaining standards and driving sales in a luxury hotel environment.