Solutions Manager

eTeam; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading service delivery company seeks a Service Delivery Specialist to manage complex advertising campaigns and ensure smooth communication between various teams. The ideal candidate will drive product innovations and handle client requests efficiently, ensuring all functional requirements are met. This mid-senior level role involves balancing operational needs with technical constraints in a dynamic environment.

Qualifications

• Experience in managing complex campaigns from conceptual phase to go live.
• Ability to technically validate functional requirements with various teams.
• Excellent at balancing business needs and technical constraints.

Responsibilities

• Scope customer experiences and provide detailed functional requirements.
• Manage advertising product innovations and client requests quickly.
• Ensure all stakeholders are informed through effective project management.

Skills

Project management

Cross-functional collaboration

Advertising product innovation

Client meeting management

Job description

Service Delivery Specialist at eTeam: Hiring for UK & EMEA

Job Description

• Technically validate and thoroughly scope a variety of different customer experiences, providing in depth functional requirements and timelines, aligned with creative, technical, legal teams, testing teams, etc.
• Project manage complex campaigns from the conceptual phase to go live, utilizing various project management methodologies to ensure success
• Constantly develop and drive new advertising product innovations that are outside of our standard product card by engaging with customers, creative teams and management to deliver unique solutions for our strategic advertising partners
• Manage ad hoc requests for new advertising concepts that can be delivered rapidly in a quickly and thoroughly manner
• Manage client meetings to assess goals, objectives and requests in terms of advertising solutions to drive forward required solutions
• Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit.
• Develop overall solution plans that meet operational requirements, project manage the execution of custom advertising solutions and ensure that stakeholders have all the inputs required.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Management and Other

Industries

• Telecommunications, Retail, and Technology, Information and Media